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Billing Coordinator Specialist
1 month ago
Ropes & Gray is a leading global law firm with a strong presence in major business centers worldwide. With a team of over 2,500 lawyers and professionals, the firm provides exceptional legal services to clients across various industries.
Job SummaryThe Billing Coordinator is a critical role within the firm, responsible for managing all aspects of billing for assigned lawyers and clients. This includes maintaining accurate records, ensuring timely and accurate invoicing, and providing exceptional customer service to clients.
Key Responsibilities- Maintain a thorough understanding of client terms, discount arrangements, and lawyer preferences to ensure accurate and timely invoicing.
- Manage the unbilled inventory for assigned lawyers, ensuring consistent and regular communication with lawyers regarding aged balances.
- Respond to information requests from lawyers, clients, and administrative staff related to inventory levels, time and cost entries, billing reconciliations, and outstanding receivables.
- Communicate firm policies and guidelines to lawyers and clients as necessary.
- Support client and partner requests for accrual information and provide audit letter assistance to lawyers and secretaries.
- Bachelor's degree preferred.
- Strong analytical and critical thinking skills.
- Minimum of two years' experience in a professional services environment using time and billing software.
- Excellent interpersonal and communication skills.
- Ability to work independently with limited supervision and occasionally work outside of established business hours.
Ropes & Gray offers a comprehensive Total Rewards package to its business support team members, including competitive compensation, comprehensive health and well-being benefits, personal and professional development opportunities, and a collegial and supportive culture.