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Manager of Environmental Services Operations

2 months ago

Lebanon, Pennsylvania, United States Healthcare Services Group Full time

Overview

About Us

Healthcare Services Group (HCSG) is a well-established partner dedicated to managing essential services such as housekeeping, laundry, dining, and nutritional support within healthcare environments. With over 40 years of experience, we have been delivering vital services to numerous healthcare communities across the nation. At HCSG, we pride ourselves on our commitment to fair treatment of both clients and employees, emphasizing ongoing training and development for team members at all levels.

Our Mission & Core Values

Our mission is to enhance fulfillment within communities. We are guided by core values including Integrity, Collaboration, Empowerment, Passion, and Perseverance (often referred to as Grit), which influence our decisions and actions both inside and outside the workplace.

Your Profile

If you are motivated, dedicated, and possess a strong desire to serve others while positively impacting your community, you may be an excellent fit for our team. You thrive in collaborative environments and are willing to put in the extra effort to achieve your goals. Your commitment is to consistently deliver outstanding experiences for both customers and residents.

What We Provide

  • Benefits - Access to FREE Telemedicine, Prescription Discount Programs, and a variety of health plans including medical, dental, and vision coverage. *Availability may vary by state.
  • Training - We prioritize the education and growth of our team members. Our internal promotion policy offers exciting career advancement opportunities within HCSG.
  • Employee Assistance Programs - Access complimentary health, financial, and family services for employees and their families to promote overall well-being.
  • Employee Recognition Programs - We celebrate employees who exemplify our Company Purpose and are committed to exceeding expectations for our clients, residents, and employee communities.
  • Going Beyond Assistance Fund - This non-profit initiative by HCSG provides disaster relief support to employees and their families during times of emergency.
  • Paid - Holidays and Vacation for eligible employees.
  • Employee Stock Purchase Plan - Investment opportunities available to eligible employees after two years of service.
  • Nationwide Opportunities - Options for transfers across the country, ideal for active military personnel and their families.

Commitment to Safety

  • The safety and well-being of our employees and the communities we serve are our highest priorities.
  • Personal Protective Equipment - All employees are provided with and required to wear appropriate PPE for all tasks.
  • COVID-19 Vaccination - Compliance with vaccination policies as mandated by State, Local, and/or Customer guidelines.

Why Choose HCSG

At HCSG, you will find a rewarding, collaborative, and structured environment designed to support your success in community service. We offer enriching opportunities at every stage of your career with a commitment to fostering growth and leadership skills.

Position Overview

  • Department Manager - Supervise housekeeping, laundry, and floor care teams at a single location, ensuring compliance with policies and regulations. Responsibilities include leading and executing various housekeeping and laundry tasks across different shifts.
  • Training & Development - Oversee staff training, quality control, and project completion. Conduct regular inspections to ensure work quality aligns with established standards.
  • Reporting - Maintain accurate records of income, expenses, supplies, personnel, and equipment.
  • Communication - Act as a liaison between building occupants, administrators, and HCSG staff, effectively relaying directives and information among all parties.
  • Safety - Ensure adherence to safety protocols, including proper use of protective gear and cleaning solutions. Promptly report equipment issues while maintaining a hygienic environment.
  • Punctuality - Exhibit consistent attendance, timely task completion, and prompt communication responses.
  • Customer Experience - Uphold HCSG's standards by being courteous, cooperative, and diligently following instructions.
  • Resident Experience - Engage positively and respectfully with residents, staff, and facility guests.

Qualifications

  • Exhibit a positive attitude, follow instructions, and effectively perform daily tasks.
  • Demonstrate leadership skills post-training to independently and safely fulfill responsibilities.
  • A high school diploma or equivalent is preferred.
  • Two years of experience in Environmental Services within a healthcare setting, including personnel supervision, is desirable.
  • Ability to lift/carry up to 50 pounds, stand for extended periods, and work with cleaning products and food.
  • Must reside within the service area.