Insurance Account Manager
3 days ago
At USAble Life, we're committed to making a meaningful difference in the lives of our customers and employees. Our diverse team works together to go the extra mile, driven by our passion for delivering exceptional products and services. We're proud of our long tradition of supporting our communities and empowering our employees to bring their talents and voice to our culture.
Job SummaryWe're seeking an experienced Insurance Account Executive to join our team. As a key member of our account management team, you'll be responsible for managing accounts, ensuring exceptional service quality, and driving growth through cross-sell and upsell opportunities. If you're a results-driven professional with a passion for delivering outstanding customer service, we encourage you to apply.
Key Responsibilities- Manage accounts for assigned customers, ensuring exceptional service quality and driving growth through cross-sell and upsell opportunities.
- Serve as a liaison between our home office and assigned clients, working closely with partner service and sales representatives, agencies, and brokers to provide essential communications and support issue resolution.
- Provide prompt, efficient, and detailed customer-oriented service, researching and resolving questions and issues surfaced by customers.
- Identify and pursue potential cross-sell and upsell opportunities for existing accounts, reviewing and recommending products for clients and developing strategies to execute on increasing overall block health.
- Handle renewals for assigned accounts, including product, pricing, and negotiation, and delivering renewals to clients.
- Prepare correspondence and present performance reports to clients to ensure optimal plan administration.
- Contribute to process improvement efforts to better service our distribution channels.
- Bachelor's Degree in Business Management, Business Administration, or related field, or equivalent related experience.
- 2+ years of related experience in insurance sales, service, and/or account management.
- Active Insurance Producer license in Health & Life (must be obtained within 60 days of employment and is a condition of employment) in your state of residence.
- A culture that values employees and celebrates, empowers, and inspires a diverse workforce.
- Outstanding and affordable benefits package.
- Yearly bonus potential and annual increases.
- PTO provided at date of hire.
- 11 paid holidays.
- 401(k) with up to 6% match; fully vested from day 1.
- Remote opportunities with company-provided equipment.
- Team-oriented, collaborative group of peers.
- Career advancement opportunities.
- Tuition Reimbursement.
- Employee Assistance Program.
- Inclusion Council and Employee Resource Groups.
- Recharge Days and Volunteer Time Off.
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