Operations Coordinator
1 week ago
About Classet
">We are a leading provider of home improvement and home repair services nationwide.
">Salary: $18-$22 per hour, depending on experience.
">About the Job:
">This role involves facilitating customer calls, educating them about our services and solutions, and managing daily administrative tasks.
">Responsibilities include:
">- Verbal estimates and scheduling options for potential customers">
- New and existing customer appointment-winning strategies">
- Customer relationship management using our CRM">
- Schedule management for optimal work volume and efficiency">
- Field team engagement and issue resolution">
- After-sales follow-up and customer satisfaction monitoring">
- Operational logistics assistance for seamless customer experiences">
What We're Looking For:
">Candidates should have:
">- At least 3 years of sales or customer support experience">
- A willingness to work from our Little Rock office">
- Strong computer and typing skills, including Microsoft Office and Teams proficiency">
- Scheduling and dispatching crew experience">
- College degree or relevant work experience">
- A friendly, professional attitude, and a passion for helping others">
- Prior experience in home services is a plus, especially with Service Titan">
Our Benefits Package:
">We offer:
">- 401K plan">
- Aflac accident coverage">
- Paid time off">
- Performance incentives">
- Company credit card">
- Flexible scheduling">
- Career growth opportunities">
- Regular pay reviews">
- And more">
Join Our Team Today
">This is an excellent opportunity to grow professionally and make a difference in people's lives.
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