Branch Operations Coordinator

6 days ago


Little Rock, Arkansas, United States Shamrock Roofing Full time
Job Title: Branch Operations Coordinator

About Us:
At Shamrock Roofing, we pride ourselves on being a family-owned business with a reputation for credibility and trustworthiness. Since 1977, we have been serving various markets with our unique approach to roofing and construction.

Salary:$45,000 - $55,000 per year

Job Description:

We are seeking a highly organized and proactive Branch Operations Coordinator to support our branch operations, ensuring seamless coordination between various teams and maintaining an efficient office environment.

The ideal candidate will have excellent organizational, communication, and multitasking skills, with the ability to manage multiple tasks and prioritize effectively.

Key Responsibilities:

  • Administrative Support:
  • Update and maintain various Google Sheets, including the Sales Support Tracker (daily), Call Tracker (hourly), Branch Reporting Sheet (daily), Weekly Meeting Sheet (weekly), and "I Need" Sheet (monthly).
  • Organize and review homeowner-related data, including photos, messages, and contact schedules.
  • Check and update milestones in relevant systems, including invoicing, completed projects, and approvals.
  • Manage and ensure data accuracy and completeness.
  • Operations Coordination:
  • Conduct physical inventory checks for office supplies, ensuring the necessary items such as paper, pens, and cleaning materials are available.
  • Communicate supply needs to the designated point of contact for restocking.
  • Oversee office cleanliness, including bathrooms, ensuring the space remains presentable for homeowner visits.
  • Check and manage incoming mail, including processing checks and permits.
  • Coordinate labor invoices and orders as needed.
  • Team and Communication Support:
  • Post daily updates and messages on Slack to keep the team informed and aligned.
  • Follow up on pipeline activities in Acculynx, ensuring timely progression of leads and projects.
  • Assist with A/R follow-ups in collaboration with the A/R Operations team.
  • Customer Interaction:
  • Serve as a point of contact for homeowners, coordinating communication and visits.
  • Ensure the branch office provides a welcoming and professional environment.

Work Environment: The Branch Operations Coordinator will work primarily in an office setting, with occasional responsibilities requiring local travel for permits, checks, and other branch-related needs.

Additional Notes: This position is critical to ensuring smooth branch operations and providing exceptional support to both internal teams and external clients. The ideal candidate will embody professionalism, efficiency, and a commitment to excellence in all tasks.



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