Racing Service Ambassador

4 days ago


Stamford, Connecticut, United States RPM Raceway Full time
About RPM Raceway

We are RPM Raceway, a leading provider of innovative entertainment experiences. Our venues offer a unique blend of high-speed go-kart racing, immersive gaming, and premium food and beverage programs. We're on a mission to revolutionize the entertainment industry with our dynamic and engaging experiences.

Job Overview

We're seeking a highly motivated Guest Service Representative to join our team in Stamford, CT. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service. As a Guest Service Representative, you will be responsible for delivering an unforgettable experience to our guests, from greeting them upon arrival to assisting them with their needs throughout their visit.

Key Duties and Responsibilities
  • Front-Line Service: Provide exceptional customer service to every guest who visits our venue; assist guests in the self-registration process; sell karting options, memberships, and other products.
  • Event Planning: Schedule and place customers into races, groups, and teams; set up Retail parties and small group events.
  • Cash Handling: Open and close cash registers, reconcile register drawer at shift close, balance transactions.
Requirements and Qualifications
  • 1+ years of customer service experience in hospitality, entertainment, or retail.
  • High School diploma or G.E.D from an accredited institution.
  • Excellent communication and interpersonal skills.
  • Able to accurately record information with strong attention to detail.
  • Able to work 15 to 28 hours per week including weekends and holidays.
Benefits and Perks
  • A competitive salary of $18-$20/hour.
  • Paid holidays.
  • Paid Time Off.
  • Racing & Entertainment Perks.


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