Current jobs related to Client Onboarding Manager - Austin, Texas - US001 Marsh USA LLC

  • Client Onboarding Manager

    4 weeks ago

    Austin, Texas, United States US001 Marsh USA LLC Full time

    About the Role:This is an exciting opportunity to lead the client onboarding function in North America, partnering with the Global and Regional Head of Client Onboarding and other business stakeholders to grow and evolve the client onboarding function.Key Responsibilities:Oversee the day-to-day operation of the onboarding function, ensuring seamless client...

  • Client Onboarding Specialist

    3 weeks ago

    Austin, Texas, United States Boon Full time

    About the RoleWe are seeking a highly skilled Client Onboarding Specialist to join our team at Boon. As a key member of our team, you will be responsible for ensuring a seamless onboarding experience for our clients, working closely with internal stakeholders and external vendors to deliver high-quality results.Key ResponsibilitiesManage project timelines...

  • Onboarding Specialist

    4 weeks ago

    Austin, Texas, United States Portnox Full time

    About the RoleWe are seeking a highly skilled Onboarding Engineer to join our team at Portnox. As an Onboarding Engineer, you will play a critical role in guiding our clients through the onboarding process, ensuring a seamless and positive experience.Key ResponsibilitiesServe as the primary point of contact for new clients during the onboarding process,...

  • Enterprise Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States First Dollar Full time

    About First DollarFirst Dollar is a pioneering company that's revolutionizing the way healthcare benefits are designed, launched, and managed. Our mission is to empower organizations to provide seamless and effortless benefits to their employees, while also ensuring that consumers have access to the best possible healthcare solutions.Job DescriptionWe're...

  • Enterprise Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States First Dollar Full time

    About This RoleWe are seeking a highly skilled Enterprise Onboarding & Success Manager to join our team at First Dollar. As a key member of our organization, you will play a critical role in supporting our partner and employer onboarding processes.Your primary responsibilities will include managing relationships with our current partners, facilitating bulk...

  • Cybersecurity Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States Forcepoint Full time

    About the RoleForcepoint is seeking a highly skilled Cybersecurity Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring our customers effectively configure our cybersecurity solutions and drive customer satisfaction, retention, and success through excellent service, advocacy, and strategic...

  • Enterprise Onboarding Specialist

    3 weeks ago

    Austin, Texas, United States First Dollar Full time

    About First DollarFirst Dollar is a leading provider of software solutions for consumer-driven healthcare (CDH) benefits. Our platform enables organizations to design, launch, and manage a range of benefits, including FSAs, DC-FSAs, LP-FSAs, LSAs, HRAs, HSAs, rewards, and supplementals. We strive to make offering and using benefits effortless for...

  • Customer Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States Forcepoint Full time

    About the RoleForcepoint is seeking a highly skilled Customer Onboarding Specialist to join our team. As a key member of our customer success organization, you will be responsible for ensuring that our customers effectively configure our cybersecurity solutions, drive customer satisfaction, retention, and success through excellent service, advocacy, and...

  • Customer Onboarding Specialist

    1 week ago

    Austin, Texas, United States Forcepoint Full time

    About the RoleForcepoint is seeking a highly skilled Customer Onboarding Specialist to join our team. As a key member of our customer success organization, you will be responsible for ensuring that our customers effectively configure our cybersecurity solutions and drive customer satisfaction, retention, and success through excellent service, advocacy, and...

  • SaaS Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States Workiz Inc. Full time

    Empower Customer SuccessAs a SaaS Onboarding Specialist at Workiz Inc., you will play a crucial role in ensuring our customers achieve their full potential. You will be responsible for guiding small business customers through a seamless onboarding process, providing them with the knowledge and support they need to get the most out of our platform.Key...

  • Client Services Manager

    7 days ago

    Austin, Texas, United States Talentcare Full time

    Job OverviewTalentcare is seeking a highly organized and detail-oriented Client Services Manager to join our team. As the primary point of contact for enterprise inquiries and requests, you will be responsible for ensuring prompt responses and efficient resolution. Your passion for client success and ability to foster a positive client experience will make...

  • Cybersecurity Onboarding Specialist

    2 weeks ago

    Austin, Texas, United States Forcepoint Full time

    About the RoleForcepoint is seeking a highly skilled Cybersecurity Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring that our customers effectively configure our cybersecurity solutions, driving customer satisfaction, retention, and success through excellent service, advocacy, and...

  • Customer Onboarding Specialist, Enterprise

    2 weeks ago

    Austin, Texas, United States Document Crunch Full time

    Job Title: Customer Onboarding Specialist, EnterpriseDocument Crunch is seeking an experienced Customer Onboarding Specialist to join our team in the Enterprise Segment. As an Onboarding Specialist, you will play a critical role in ensuring a smooth and successful transition for our new customers as they adopt and grow with our platform.Key...

  • Customer Onboarding Specialist, Enterprise

    2 weeks ago

    Austin, Texas, United States Document Crunch Full time

    **About the Role**We are seeking an experienced Onboarding Specialist to join our team at Document Crunch. As an Onboarding Specialist, you will play a critical role in ensuring a smooth and successful transition for our new customers as they adopt and grow with our platform.You will be responsible for conducting in-person and online training, providing...

  • Certified Payment Specialist

    2 weeks ago

    Austin, Texas, United States Easy Pay Direct Full time

    Job Title: Certified Payment Specialist - Merchant Onboarding ExpertWe are seeking a highly skilled Certified Payment Specialist to join our team at Easy Pay Direct. As a key member of our merchant onboarding team, you will be responsible for managing the verification process, guiding merchants through the onboarding process, and creating personalized...

  • New Client Specialist

    2 weeks ago

    Austin, Texas, United States Easy Pay Direct Full time

    About Easy Pay DirectEasy Pay Direct is a leading e-commerce payments company dedicated to helping entrepreneurs succeed online. Our mission is to provide innovative payment solutions that enable businesses to thrive in the digital landscape.Job OverviewWe are seeking a highly motivated and results-driven New Client Specialist to join our team. As a key...

  • Client Service Coordinator

    1 month ago

    Austin, Texas, United States Advisor Employee Services Full time

    Job Title: Client Service AdministratorWe are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. As a Client Service Administrator, you will play a critical role in providing exceptional client service and support to our clients.Key Responsibilities:Provide timely and accurate responses...

  • Client Manager

    1 month ago

    Austin, Texas, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled Client Manager to join our team at Gallagher Benefit Services. As a Client Manager, you will be responsible for delivering exceptional service to our clients, building strong relationships, and driving business growth.Key ResponsibilitiesAccountable for delivering high-quality service to clients through...

  • Client Manager

    2 weeks ago

    Austin, Texas, United States Gallagher Full time

    About UsGallagher is a leading provider of insurance and risk management solutions, dedicated to helping clients build environments where employees thrive. Our team is passionate about creating a positive impact and driving business growth.We're committed to fostering a culture of inclusion and diversity, where every employee feels valued and empowered to...

  • Client Relationship Manager

    2 weeks ago

    Austin, Texas, United States Unreal Gigs Full time

    Job Title: Client Relationship ManagerAt Unreal Gigs, we're seeking a seasoned Client Relationship Manager to lead our client engagement efforts. As the primary point of contact, you'll build and maintain strong relationships with clients, understanding their business needs and delivering tailored solutions to drive growth and satisfaction.Key...

Client Onboarding Manager

2 months ago

Austin, Texas, United States US001 Marsh USA LLC Full time

About the Role:

This is a critical leadership position within the Client Onboarding team at US001 Marsh USA LLC. As a Client Onboarding Manager, you will be responsible for leading a team of client onboarding specialists and overseeing the day-to-day operation of the onboarding function in North America.

Key Responsibilities:

  • Lead a high-performing team of client onboarding specialists to deliver a best-in-class client onboarding experience.
  • Develop and implement process improvements to optimize workflows, automation, and process streamlining capabilities.
  • Partner with the leadership team to manage the impact and delivery of change, and maximize process efficiencies.
  • Collaborate with stakeholders to identify continuous improvement opportunities and implement solutions.
  • Manage and lead colleagues to achieve internal KPIs and client satisfaction for client onboarding operations management and services.
  • Own the project management of new and expanded client transitions to Marsh, including coordinating all standard and custom tasks.

Requirements:

  • 7+ years of relevant work experience in client onboarding or a related field.
  • Ability to build strong relationships and build rapport with internal colleagues and carriers.
  • Influence/persuasiveness – ability to achieve outcomes by collaborating with stakeholders.
  • Self-starter, resourceful with the ability to bring solutions and ideas to the firm.
  • Excellent written and oral communication skills – able to clearly articulate issues, problems, and resolutions.

Preferred Qualifications:

  • Client Onboarding and/or related insurance industry subject matter expertise.
  • Experience leading high-performing teams.

About US001 Marsh USA LLC:

US001 Marsh USA LLC is a leading insurance broker and risk adviser. With over 45,000 colleagues advising clients in over 130 countries, we serve commercial and individual clients with data-driven risk solutions and advisory services. We are committed to embracing a diverse, inclusive, and flexible work environment, and we aim to attract and retain the best people.