Hospital Liaison Representative

3 weeks ago


Orchard Park, New York, United States Lincare Holdings Full time

The Hospital Liaison Representative at Lincare Holdings will interact daily with hospital case managers to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge.

This role requires strong communication skills to provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Key Responsibilities:

  • Stock vehicle daily with necessary equipment, disposables, patient setup paperwork, and marketing literature needed for that day.
  • Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need.
  • Communicate with the center throughout the day on O2 discharges so that the center can schedule SR to complete home setup of equipment.
  • Understand and communicate coverage criteria to case managers and patients as applicable.
  • Complete setup paperwork daily for all equipment delivered.
  • Assist with getting CMNs and chart notes as requested by the center daily required for billing.


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