Debt Recovery Specialist

1 week ago


Albuquerque, New Mexico, United States LHH Recruitment Solutions Full time
Job Title: Collections Specialist

We are seeking a highly skilled and experienced Collections Specialist to join our team at LHH Recruitment Solutions. As a Collections Specialist, you will be responsible for managing and recovering outstanding debts from our clients' customers.

Key Responsibilities:
  • Manage a portfolio of accounts to ensure timely and effective collection of outstanding debts.
  • Analyze customer financial situations and propose suitable solutions for debt repayment.
  • Investigate and resolve any discrepancies or disputes related to accounts.
  • Provide exceptional customer service while adhering to company policies and procedures.
  • Collaborate with internal teams to gather information and resolve customer issues.
  • Maintain accurate and up-to-date records of customer interactions and collection efforts.
Requirements:
  • Proven experience as a B2C Collections Officer or in a similar role.
  • Strong understanding of debt collection laws, regulations, and best practices.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and accuracy in record-keeping.
  • Proficiency in using collection software and Microsoft Office Suite.
Benefits:

We offer a competitive hourly rate of $20.00 to $22.00 per hour, as well as a range of benefits including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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