Operations Manager Trainee

1 month ago

Tampa, Florida, United States Atosa USA, Inc. Full time
Job Overview

Atosa USA, Inc. is a leading manufacturer of commercial kitchen equipment, renowned for innovation, quality, and exceptional service. We are seeking a talented Operations Manager Trainee to join our team and contribute to our growth and success.

Key Responsibilities
  • Assist in overseeing facility operations, ensuring maintenance and efficiency.
  • Represent the company to customers and partners, providing exceptional customer service.
  • Conduct financial report analysis and cost control related to branch operations.
  • Coordinate with internal departments to ensure optimal customer satisfaction.
  • Support reporting, data-entry, strategic planning, and customer service as required.
  • Stay updated with industry trends and best practices through educational opportunities and professional organizations.
  • Manage branch inventory control, conducting regular audits and physical counts.
  • Develop and lead employees to increase productivity and morale effectively.
  • Maintain a clean and efficient work environment, ensuring availability of operating supplies and inventory.
  • Manage branch accounting, ensuring accurate and timely processing of orders and invoices.
  • Prepare and implement action plans with detailed schedules to meet targeted deadlines.
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures.
  • Act as the primary point of contact for escalated customer issues, communicating professionally via phone and email.
  • Ensure compliance with internal control procedures by examining records, reports, operating practices, and documentation.
  • Resolve problems, complete audits, identify trends, and report important operations information and recommendations to the corporate office.
Requirements
  • 2 years in management or operations preferred.
  • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Strong attention to detail and accuracy in all tasks.
  • Excellent organizational and management skills.
  • Solid understanding of customer service, inventory management, and accounting procedures.
  • Exceptional written and verbal communication skills with a strong customer service orientation.
  • Strong analytical and problem-solving abilities.
  • Ability to interact efficiently with staff at all levels of the organization.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Strong leadership and conflict management skills.
  • Demonstrated expertise in organization, leadership, and conflict management, coupled with a strong ability to effectively engage and motivate team members.
Preferred Qualifications
  • Fluency in Mandarin is required, along with proficiency in English and Chinese languages.
  • Education: Bachelor's degree in Finance, Accounting, Business Administration, Business Management, or a related field.

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