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Customer Care Associate

2 months ago

York, Pennsylvania, United States Bunzl Distribution USA Full time

Customer Service Representative

As a key member of our team, you will:

  • Address customer questions and resolve concerns efficiently.
  • Serve as a bridge between the sales team and our valued customers.
  • Manage order processing and nurture relationships with both internal and external stakeholders.
  • Collaborate with various departments to deliver accurate product pricing and conduct necessary research.
  • Generate monthly order guides and facilitate order expeditions as required.
  • Contribute positively within a team environment to achieve organizational objectives.
  • Possess a high school diploma and have a minimum of 2 years of experience in a call center customer service role.
  • Demonstrate proficiency in a Windows environment, including Outlook, Word, and Excel.
  • Familiarity with the IBM AS400 operating system is advantageous.
  • Exhibit strong communication and organizational capabilities.
  • Show the ability to manage multiple tasks and solve problems effectively.
  • Experience in the distribution sector is preferred.

About Bunzl Distribution USA:

Bunzl Distribution USA is a prominent player in various sectors, boasting sales that exceed $10 billion. With over 100 warehouses across North America, we are dedicated to serving multiple regions. Join our organization for competitive compensation, comprehensive benefits, and opportunities for professional advancement.