Customer Service Associate

2 weeks ago


York, Pennsylvania, United States Menasha Corporation Full time
About Menasha Corporation

Menasha Corporation is a leading provider of packaging and supply chain solutions, with a rich history dating back to 1849. Our company consists of two businesses, Menasha Packaging and ORBIS Corporation, which offer a wide range of products and services to major global companies.

The Opportunity

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.

  • Ensure timely order entry and proactively manage order timelines for assigned accounts
  • Proactively monitor open orders to advise key stakeholders of possible lead time challenges
  • Demonstrate knowledge of Menasha's products and capabilities to align with customer's products and objectives

Key Responsibilities:

  • Receives and responds to customer complaints and processes appropriate corrective actions
  • Supports pricing requests
  • Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
  • Prepares purchase orders for outside materials
  • Prepares and reviews required business reports
  • Supports continuous improvement initiatives

Requirements:

  • High school diploma or equivalent required
  • Minimum of 2 years of relevant experience required
  • Prior display, graphic, and/or contract packaging industry experience preferred
  • Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



  • York, Pennsylvania, United States The GIANT Full time

    Job SummaryThe GIANT Company is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various tasks to ensure a positive shopping experience for our customers.Key Responsibilities* Provide...

  • Pharmacy Associate

    5 days ago


    York, Pennsylvania, United States The GIANT Full time

    Job SummaryThe GIANT Company is seeking a Pharmacy Associate - Customer Service Representative to join our team. As a Pharmacy Associate, you will play a vital role in providing exceptional customer service and support to our customers. Key ResponsibilitiesProvide prompt and courteous service to customers at the counter and over the phone.Verify...


  • York, Pennsylvania, United States Menasha Corporation Full time

    About Menasha CorporationMenasha Corporation is a leading provider of packaging and supply chain solutions. Our two businesses, Menasha Packaging and ORBIS Corporation, offer a range of products and services to major global companies. We are committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As...


  • York, Pennsylvania, United States Penske Full time

    Job Summary:As a Customer Service Coordinator at Penske, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan. This role is located at the Penske facility and requires strong communication and organizational skills.Key Responsibilities:• Develop...


  • York, Pennsylvania, United States Weis Markets Full time

    Customer Experience Associate Job DescriptionWeis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...


  • York, Pennsylvania, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customer orders are filled accurately and efficiently.Key Responsibilities: Review customer orders and locate merchandise on the sales floor Ensure customer orders are filled accurately and efficiently Provide a positive attitude...


  • York, Pennsylvania, United States Weis Markets Full time

    Weis Markets Job DescriptionWe are seeking a Customer Experience Associate to join our team at Weis Markets. As a Customer Experience Associate, you will be responsible for providing excellent customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Smile and...


  • York, Pennsylvania, United States Weis Markets Full time

    {"ESSENTIAL DUTIES AND RESPONSIBILITIES": "The Customer Experience Associate is responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers. This includes greeting customers, answering questions, and resolving concerns in a polite and professional manner.Key responsibilities include:Operating front-end...


  • York, Pennsylvania, United States YMCA of the Roses Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Welcome Desk Associate at the YMCA of the Roses. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering questions, and resolving issues for our members and guests.Key ResponsibilitiesProvide...


  • York, Pennsylvania, United States Horizon Farm Credit Full time

    Customer Care SpecialistHorizon Farm Credit is seeking a skilled Customer Care Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and promoting our products and services.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve...


  • York, Pennsylvania, United States YMCA of the Roses Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Welcome Desk Associate at the YMCA of the Roses. This role is responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facility.Key ResponsibilitiesProvide accurate information to members and...


  • York, Pennsylvania, United States YMCA of the Roses Full time

    About the RoleWe are seeking a dynamic and customer-focused individual to join our team as a Welcome Desk Associate at the YMCA of the Roses. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience for all who visit our facility.Key...

  • Sales Associate

    2 weeks ago


    York, Pennsylvania, United States Carter'sOshKosh Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesWelcome customers with a warm greeting and provide assistance...


  • York, Pennsylvania, United States Safelite Group, Inc. Full time

    Unlock Your PotentialAt Safelite Group, Inc., we're not just an auto glass company - we're a team of dedicated professionals passionate about delivering exceptional customer experiences. As a Customer Advocate, you'll be the first point of contact for our customers, providing top-notch service and support to ensure their satisfaction. What You'll GetA...

  • Sales Associate

    5 days ago


    York, Pennsylvania, United States Chico's Full time

    Job Summary:The Sales Associate is a key member of our store team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and product knowledge to our customers.Key Responsibilities:Customer Experience: Model and promote our Most Amazing...

  • Warehouse Associate

    1 week ago


    York Haven, Pennsylvania, United States United Parcel Service Full time

    Warehouse Associate OpportunityAre you looking for a dynamic and fast-paced work environment? As a Warehouse Associate at United Parcel Service, you will play a critical role in ensuring the efficient delivery of packages to our customers. Your responsibilities will include loading and unloading packages, operating warehouse equipment, and maintaining a safe...

  • Sales Associate

    7 days ago


    York, Pennsylvania, United States Torrid Full time

    Key Responsibilities:• Provide exceptional customer service, ensuring a positive and welcoming shopping experience.• Maintain a thorough knowledge of products, promotions, and sales techniques to drive add-on sales and meet sales floor visual standards.• Perform register functions efficiently, utilizing sales and product knowledge to enhance customer...


  • York, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, greeting and thanking customers with a...


  • York, Pennsylvania, United States Rutter's Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rutter's. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring their needs are met and...


  • York, Pennsylvania, United States Rutter's Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rutter's. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any...