Customer Service Banker

4 weeks ago


Portsmouth, New Hampshire, United States New Hampshire Mutual Bancorp Full time

We are seeking a motivated and experienced banking professional to join our award-winning customer service retail team at our Portsmouth, NH branch. As a Customer Service Banker, you will maintain a working knowledge of banking products and services while promoting them to customers.

Key Responsibilities:

  • Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits.
  • Provide a professional customer service experience while obtaining new business opportunity referrals through needs-based inquiry.
  • Respond to questions and resolve problems or concerns for customers effectively and efficiently.

Requirements:

  • High school diploma or GED.
  • Minimum one year experience in customer service and/or cash handling role.
  • Experience utilizing software applications to perform customer service duties.
  • Strong interpersonal and organizational skills.
  • Ability to work rotating Saturdays.
  • Ability to travel between offices as required.

New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disability.



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