Hospitality Service Associate
1 week ago
About Drury Hotels
We're a hotel company that values our employees and strives to create a positive work environment. Our goal is to provide exceptional guest service and promote a culture of warmth and hospitality.
Responsibilities:
- Provide exceptional guest service and ensure a positive experience for all hotel guests.
- Assist with check-in and check-out processes, promoting hotel programs and services.
- Support breakfast and evening services, ensuring a smooth and efficient operation.
- Promote the Drury culture to customers and coworkers, embodying our values of warmth and hospitality.
Requirements:
- A warm and friendly demeanor, with a strong focus on customer satisfaction.
- Strong attention to detail and multitasking skills, with the ability to handle multiple tasks simultaneously.
- Ability to handle cash and operate office equipment, with a high level of accuracy and efficiency.
- Proficient in English, with excellent communication and interpersonal skills.
What We Offer:
- Quarterly bonuses based on hotel results, promoting a sense of teamwork and shared success.
- Flexible scheduling, paid time off, hotel discounts, and free room nights, providing a healthy work-life balance.
- Career growth opportunities and development plans, supporting employee advancement and professional growth.
- Comprehensive benefits package, including a company-matched 401(k), ensuring employee well-being and security.
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