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Customer Engagement Specialist
2 months ago
Company Background
Grunt Style, LLC embodies a spirit of patriotism and dedication. Our mission transcends mere clothing; we represent a lifestyle that celebrates self, military, and country. We pride ourselves on our values and seek individuals who share our passion.
Position Summary
As a Retail Sales Associate, your primary responsibility will be to interact with customers, manage transactions, maintain product displays, and ensure a pleasant shopping experience. This role is part-time and hourly, with additional responsibilities as needed.
Key Responsibilities
- Provide exceptional customer service and engage with shoppers upon entry.
- Enhance the shopping experience by informing customers about promotions, new products, and sales opportunities.
- Foster a welcoming and energetic atmosphere for customers.
- Assist customers directly and respond to their inquiries.
- Drive sales through effective customer engagement and product knowledge.
- Exhibit enthusiasm and expertise regarding all Grunt Style merchandise.
- Collaborate with team members to meet sales objectives.
- Assist in organizing inventory and restocking as necessary.
- Multitask effectively while remaining attentive to customer needs.
- Uphold visual merchandising standards and expectations.
- Process transactions, returns, and exchanges accurately.
- Report to and take direction from the assigned supervisor.
Essential Skills
- Strong focus on sales and customer service, with an emphasis on relationship-building.
- Excellent organizational and time management abilities.
- Comprehensive knowledge of company products.
- Basic math proficiency.
- Dependability and integrity in all actions.
- Team-oriented with a supportive attitude.
- Strong interpersonal and communication skills, both written and verbal.
Qualifications
- High School Diploma or equivalent required.
- Veteran status preferred.
Work Environment
This position operates in a fast-paced retail setting, requiring flexibility in scheduling as needed. Standard office equipment, including computers and point-of-sale systems, will be utilized.
Physical Requirements
To perform the essential functions of this role, employees must be able to:
- Communicate effectively in person and over the phone.
- Operate standard office equipment and point-of-sale systems.
- Engage in repetitive motions such as reaching and grasping.
- Lift and carry items weighing up to 40 pounds.
- Climb ladders as necessary.
- Adjust focus for various distances and lighting conditions.
Additional Information
This job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities may be adjusted as needed by management.
Equal Employment Opportunity
Grunt Style, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all aspects of employment, including recruitment, hiring, promotion, and training.
