Sales and Support Specialist

4 weeks ago


Reading, Pennsylvania, United States DTLR Full time
Sales and Support Specialist

We are looking for a talented Sales and Support Specialist to drive customer satisfaction and loyalty at DTLR. This exciting role offers the opportunity to grow your career while making a real impact on our customers' experiences.

You will work closely with cross-functional teams to deliver exceptional customer service and ensure seamless support throughout the customer journey. Key duties include becoming an expert on DTLR products, offering advice, and helping customers find the right products to meet their needs.

A key aspect of this role is being able to quickly solve problems for customers when deliveries or transactions don't go as planned. You will also generate refunds and handle credits, track shipments, and handle returns.

Salary: $45,000 - $65,000 per year, depending on location and experience.



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