Inside Sales Representative

3 days ago


Reading, Pennsylvania, United States Fromm Electric Full time
Job Overview: Inside Sales Representative

As an Inside Sales Representative at Fromm Electric, you will be responsible for providing top-notch customer service and support. Your primary goal will be to assist customers in finding solutions to their needs and guide them through the sales process.

Responsibilities:

  1. Maintain regular communication with key customer accounts to ensure timely resolution of issues.
  2. Process customer inquiries and orders accurately and efficiently.
  3. Document customer interactions in our CRM system and update projects.
  4. Address open customer orders promptly and resolve customer complaints and issues efficiently.
  5. Respond to customer quote requests and manage sales contracts.
  6. Collaborate with Specialists to address customer inquiries and explore new opportunities.
  7. Participate in technical support and systems training as necessary.
  8. Identify and pursue business growth opportunities.
  9. Adapt to changes positively and complete assigned tasks effectively.

Requirements:

  • High school diploma or equivalent required.
  • 3+ years of sales experience in the electrical industry or similar environment preferred.
  • Valid driver's license with a clean driving record.
  • Strong customer service skills to meet customer expectations.
  • Excellent problem-solving skills using internal and external resources.
  • Ability to manage multiple projects and time effectively.

Compensation: $50,000 - $60,000 per year, depending on location and experience. Fromm Electric offers a competitive salary and excellent benefits package.



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