Inside Sales Representative
3 days ago
As an Inside Sales Representative at Fromm Electric, you will be responsible for providing top-notch customer service and support. Your primary goal will be to assist customers in finding solutions to their needs and guide them through the sales process.
Responsibilities:
- Maintain regular communication with key customer accounts to ensure timely resolution of issues.
- Process customer inquiries and orders accurately and efficiently.
- Document customer interactions in our CRM system and update projects.
- Address open customer orders promptly and resolve customer complaints and issues efficiently.
- Respond to customer quote requests and manage sales contracts.
- Collaborate with Specialists to address customer inquiries and explore new opportunities.
- Participate in technical support and systems training as necessary.
- Identify and pursue business growth opportunities.
- Adapt to changes positively and complete assigned tasks effectively.
Requirements:
- High school diploma or equivalent required.
- 3+ years of sales experience in the electrical industry or similar environment preferred.
- Valid driver's license with a clean driving record.
- Strong customer service skills to meet customer expectations.
- Excellent problem-solving skills using internal and external resources.
- Ability to manage multiple projects and time effectively.
Compensation: $50,000 - $60,000 per year, depending on location and experience. Fromm Electric offers a competitive salary and excellent benefits package.
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