Production Support Specialist
4 weeks ago
bJobTitle:/bProductionSupportSpecialistbrbrbJobSummary:/bbrbrAsaProductionSupportSpecialistatWipro,youwillplayacriticalroleinprovidingeffectivetechnicalsupporttoourprocessesandactivelyresolvingclientissuesdirectlyorthroughtimelyescalationtomeetprocessSLAs.brbrbKeyResponsibilities:/bbrbrSupportprocessbymanagingtransactionsasperrequiredqualitystandardsbrFieldingallincominghelprequestsfromclientsviatelephoneand/oremailsinacourteousmannerbrDocumentallpertinentenduseridentificationinformation,includingname,department,contactinformationandnatureofproblemorissuebrUpdateownavailabilityintheRAVEsystemtoensureproductivityoftheprocessbrRecord,track,anddocumentallqueriesreceived,problem-solvingstepstakenandtotalsuccessfulandunsuccessfulresolutionsbrFollowstandardprocessesandprocedurestoresolveallclientqueriesbrResolveclientqueriesaspertheSLAsdefinedinthecontractbrAccessandmaintaininternalknowledgebases,resourcesandfrequentlyaskedquestionstoaidinandprovideeffectiveproblemresolutiontoclientsbrIdentifyandlearnappropriateproductdetailstofacilitatebetterclientinteractionandtroubleshootingbrDocumentandanalyzecalllogstospotmostoccurringtrendstopreventfutureproblemsbrMaintainandupdateself-helpdocumentsforcustomerstospeedupresolutiontimebrIdentifyredflagsandescalateseriousclientissuestoTeamleaderincasesofuntimelyresolutionbrEnsureallproductinformationanddisclosuresaregiventoclientsbeforeandafterthecall/emailrequestsbrbrbRequirements:/bbrbrFunctionalCompetencies/SkillbrProcessKnowledge-Knowledgeofassignedprocess,toolsandsystems-FoundationtoCompetentbrBehavioralCompetenciesbrCollaborativeworkingbrProblemsolvinganddecisionmakingbrAttentiontoDetailbrExecutionExcellencebrClient(Internal)CentricitybrEffectiveCommunicationbrbrbPerformanceParameters:/bbrbrProcessbrNo.ofcasesresolvedperday,compliancetoprocessandqualitystandards,meetingprocesslevelSLAs,Pulsescore,CustomerfeedbackbrSelf-ManagementbrProductivity,efficiency,absenteeism,TrainingHours,NooftechnicaltrainingcompletedbrbrbWorkingatWipro:/bbrbrAtWipro,wearecommittedtodeliveringexceptionalcustomerserviceandoperationalexcellence.AsaProductionSupportSpecialist,youwillbepartofadynamicteamthatispassionateaboutmakingadifferenceinthelivesofourclients.brbrbWhatWeOffer:/bbrbrCompetitivesalaryandbenefitspackagebrOpportunitiesforcareergrowthandprofessionaldevelopmentbrCollaborativeandsupportiveworkenvironmentbrRecognitionandrewardsforoutstandingperformancebrbrbHowtoApply:/bbrbrIfyouareamotivatedandcustomer-focusedindividualwhoispassionateaboutdeliveringexceptionalservice,weencourageyoutoapplyforthisexcitingopportunity.brbrbContactInformation:/bbrbrFormoreinformation,pleasecontactourHRdepartmentat[insertcontactinformation].
-
Product Configuration Specialist
4 weeks ago
Sunnyvale, California, United States Eateam Full timeJob SummaryAs a Product Configuration Specialist at Eateam, you will play a crucial role in supporting product programs by managing component and BOM creation from early concept through obsolescence. You will define system configuration best practices, work side-by-side with engineering and business teams, and support Reality Labs product projects from...
-
Product Lifecycle Management Specialist
1 month ago
Sunnyvale, California, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Product Lifecycle Management SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a skilled Product Lifecycle Management Specialist to join our team. The ideal candidate will have experience with Agile PLM tools and a strong understanding of corporate office practices, company policies, and procedures.Key Responsibilities:Support Agile PLM...
-
Java Application Support Specialist
4 weeks ago
Sunnyvale, California, United States Syntricate Technologies Full timeJob Title: Java Application Support SpecialistLocation:Sunnyvale, CAType: ContractRole Description:As a Java Application Support Specialist at Syntricate Technologies, you will be responsible for providing technical support for Java-based web applications. Your duties will include investigating and resolving issues escalated to L1 and L2 support, performing...
-
Production Process Specialist
1 week ago
Sunnyvale, California, United States Sirius Technical Services Full time**Job Title:** Production Process SpecialistAbout the Company:Sirius Technical Services, a leading provider of technical staffing solutions, is seeking an experienced Manufacturing Technician to join our team.Key Responsibilities:Perform various tasks in a manufacturing environment, including equipment operation and maintenance;Contribute to the smooth...
-
Production Operations Specialist
3 weeks ago
Sunnyvale, California, United States Wipro Full timeJob Description for Production SpecialistRole PurposeThe primary objective of this role is to provide efficient technical support to the process and resolve client issues in a timely manner, ensuring compliance with process SLAs.Key Responsibilities:Manage transactions as per required quality standardsField all incoming help requests from clients via...
-
Senior Product Lifecycle Management Specialist
4 weeks ago
Sunnyvale, California, United States Centraprise Full timeJob Title: Senior Product Lifecycle Management SpecialistJob Summary: Centraprise is seeking a seasoned Product Lifecycle Management (PLM) specialist to join our team. The ideal candidate will have experience with Siemens' Teamcenter and a strong understanding of PLM-MCAD/ECAD, PLM-ERP, and PLM-MES.Responsibilities:- Collect and prioritize requirements...
-
Optical Product Specialist
1 month ago
Sunnyvale, California, United States Coherent Full timeJob SummaryWe are seeking a highly skilled Optical Product Engineer to join our team at Coherent Corp. As an Optical Product Engineer, you will be responsible for designing and developing innovative optical products that meet the needs of our customers.Key Responsibilities:Collaborate with cross-functional teams to generate unique product ideas based on...
-
Administrative Support Specialist
1 month ago
Sunnyvale, California, United States Amentum Full timeJob SummaryAmentum is seeking a highly skilled Administrative and Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing administrative and technical support to our customers.Key ResponsibilitiesProvide administrative support to the team, including records and file management, employee in-...
-
Desktop Support Specialist
4 weeks ago
Sunnyvale, California, United States Aleron Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Aleron. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our end users.Key Responsibilities- Install and configure network devices, including network printers, scanners, and PCs.-...
-
Product Manager Specialist
4 weeks ago
Sunnyvale, California, United States Della Infotech Full timeJob Description: As a Product Manager Specialist - Data Analysis and Sales Operations at Della Infotech, you will play a crucial role in driving business growth by analyzing financial data, performing product competitor analyses, and taking on spontaneous product management tasks. This position is within the Analytical Instruments Group at Della Infotech,...
-
Production Specialist
4 weeks ago
Sunnyvale, California, United States META Full timeJob DescriptionMeta is seeking a highly skilled Production Engineer to join our team. As a Production Engineer, you will play a critical role in ensuring the reliability and scalability of our products and services.Key Responsibilities:Develop a strong understanding of relevant product areas, codebases, and systems.Demonstrate proficiency in data analysis,...
-
Production Engineering Specialist
4 weeks ago
Sunnyvale, California, United States META Full timeMeta Production Engineering RoleAt Meta, we're building technologies that help people connect, find communities, and grow businesses. As a Production Engineer, you'll play a critical role in ensuring our services run smoothly and have the capacity for future growth.Key ResponsibilitiesOwn back-end services handling fleet management, front-end services like...
-
Product Management Specialist
4 weeks ago
Sunnyvale, California, United States Cypress HCM Full timeProduct Manager RoleCypress HCM is seeking a skilled Product Manager to lead the development of innovative digital solutions. As a key member of our Enterprise Innovations organization, you will be responsible for building, designing, implementing, and testing products that transform how people work.Key Responsibilities:Define and document customer journeys,...
-
Motion Graphic Production Specialist
2 weeks ago
Sunnyvale, California, United States Hogarth Worldwide Full timeWe are seeking a skilled Motion Graphic Production Artist to join our team at Hogarth Worldwide. As a Motion Graphic Production Artist, you will be responsible for producing and post-producing animations using internal proprietary processes and tools as well as industry standard methods and tools.We are looking for an experienced Motion Graphic Production...
-
Technical Support Specialist
4 weeks ago
Sunnyvale, California, United States Infortrend Technology, Inc. Full timeAbout Infortrend Technology, Inc.Infortrend Technology, Inc. is a leading provider of enterprise data storage solutions. Our company has a rich history of innovation and customer satisfaction.Job Summary:We are seeking a technical support engineer to join our team. The ideal candidate will have strong problem-solving skills, excellent communication skills,...
-
Material Handler 2
4 weeks ago
Sunnyvale, California, United States Manpower Group Inc. Full timeJob Summary:The Material Handler 2 plays a vital role in supporting production operations by performing basic material-handling duties. This entry-level position requires a high school degree or equivalent and a minimum of 1 year of experience in material handling operations. The ideal candidate will possess strong counting and math skills, as well as...
-
Sunnyvale, California, United States Concentra Full timeJob Summary:We are seeking a skilled Radiologic Technologist and Medical Support Specialist to join our team at Concentra. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients.Key Responsibilities:Perform routine x-ray examinations in accordance with Concentra policies, practices, and...
-
Cloud Integration Specialist
4 weeks ago
Sunnyvale, California, United States TEPHRA Full timeJob Title: Cloud Integration SpecialistJob Description:We are seeking a skilled Cloud Integration Specialist to join our team at TEPHRA. As a Cloud Integration Specialist, you will be responsible for connecting cloud products through APIs to third-party applications.Key Responsibilities:Develop strong API fication skills with a focus on JSON, Web Services,...
-
Project Manager, Graphic Production Specialist
4 weeks ago
Sunnyvale, California, United States Hogarth Worldwide Full timeJob OverviewHogarth Worldwide is seeking a skilled Project Manager to join our Graphic Production Services department. As a key member of our team, you will be responsible for coordinating the workloads of graphic production artists, ensuring they have all the necessary information for art-working and build.Key responsibilities include:Coordinating workloads...
-
Robot Validation Specialist
4 weeks ago
Sunnyvale, California, United States Figure Full timeRobot Validation SpecialistWe are seeking a skilled Robot Validation Specialist to join our team at Figure, an AI Robotics company based in Sunnyvale, CA. This individual will play a pivotal role in the integration and validation of our humanoid robot, ensuring its reliability and functionality.Responsibilities:Commission, validate, and troubleshoot the...