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Quality Assurance Manager

1 month ago

Richmond, Virginia, United States UFM Full time
Job Title: Quality Assurance Manager

Utah Flour Milling (UFM) is seeking a highly skilled Quality Assurance Manager to lead our quality assurance team and ensure the highest standards of food safety and quality in our facility.

Key Responsibilities:
  • Develop and implement quality assurance programs and standards to ensure safe and efficient laboratory activities and production of quality and safe food products.
  • Manage and communicate wheat/flour quality changes to sales/customer, including new crop transition management.
  • Provide leadership and direction to HACCP and Food Defense audit teams and provide feedback to Plant Management team.
  • Investigate all non-conformance issues in the plant resulting from customer complaints and/or audits and provide appropriate reports and follow-ups in a timely manner.
  • Report supplier performance to ensure compliance with internal and customer specifications.
  • Serve as the main contact person for third-party food safety and GMP audits.
  • Monitor laboratory testing to ensure customer satisfaction.
  • Aid with R&D test runs and other projects, documents, and reports on laboratory processes.
  • Develop and maintain effective relationships with regulatory agencies, customers, and other stakeholders within the organization.
  • Engage in continuous improvement efforts to increase the quality and consistency of all products and processes.
  • Operate in accordance with health, safety, and fire prevention regulations and practices.
  • Manage and ensure the integrity of measuring, weighing, and calibration of laboratory instruments.
Requirements:
  • Bachelor's Degree in Food Science or equivalent experience, food process engineering, or appropriate biological sciences.
  • Three to five (3-5) years of leadership experience in quality assurance, quality control, and food safety in the food industry.
  • Experience leading 3rd-party, certifying body, and regulatory audits.
  • Preventative controls for Food Safety Qualified Individual (PCQI Certified).
  • Three to five years' experience with HACCP/Quality Assurance Programs.
  • Two to five years' experience in a milling environment, knowledge of wheat, and other grains.
  • Ability to manage an hourly staff and interface with various levels of management.
  • Ability to read, analyze, and interpret general food industry periodicals, professional journals, and government regulations.
  • Ability to produce reports, business correspondence, and procedure manuals.
  • Ability to resolve practical problems and deal with a variety of variables.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to calculate figures, analyze financial reports, determine processing rates, work with percentages, and fractional calculations.
  • Strong knowledge of food GMP's, SOP's, HACCP/food safety, regulatory, and environmental monitoring guidelines.
  • Experience with Organic, Kosher, and Gluten-Free certification and compliance.
  • Ability to lift and/or carry up to 50 lbs. as required.
  • Ability to meet attendance guidelines.
  • Ability to maintain an effective working relationship with all internal and external contacts.
  • Understanding of basic principles of the GFSI programs and other food safety policies/procedures.
Working Conditions:
  • Extreme climate or climate variation.
  • Heat up to 110 degrees and as low as 10 degrees.
  • Rotating and oscillating equipment.
  • Exposure to manufacturing equipment hazards, especially forklifts.
  • Standing and walking on concrete floor.
  • Able to work in a gluten-containing environment.
  • Processing and laboratory chemicals.
Benefits:
  • Medical Insurance (first day of the month after start date).
  • Health Savings, and/or Flexible Spending Account.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance and AD&D, Employer Paid.
  • Short Term Disability.
  • Long Term Disability.
  • Employee Assistance Program.
  • Accident Insurance, Optional.
  • Critical Illness Insurance, Optional.
  • 401K, Employer Match.
  • PTO & Vacation Pay.
  • 9 Paid Holidays.
  • Company Product Discounts.
  • Tuition Reimbursement, up to $5,000.00 per calendar year.
  • Maternity/Paternity/Adoption Leave.
  • Company Incentive Plan.
  • Bereavement Pay.
  • Relocation Available.

Utah Flour Milling is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information, and/or any other characteristic or status protected by national, federal, state, or local law.