Shelter Medicine Assistant

7 days ago

Atlanta, Georgia, United States ATLANTA HUMANE SOCIETY AND SOCIETY Full time
Job Summary

We are seeking a highly motivated and compassionate Shelter Medicine Assistant to join our team at the Atlanta Humane Society. As a key member of our veterinary team, you will play a critical role in providing high-quality animal care and customer service to our clients.

Key Responsibilities
  • Assess animals for signs of health and behavioral issues through medical exams and behavioral assessments
  • Monitor animals for signs of illness, administer medications and vaccinations, and maintain accurate animal records
  • Provide humane care for sheltered animals, including feeding, enrichment, and cleaning and sanitizing animal housing
  • Work closely with veterinarians to provide physical exams, administer vaccinations, and perform other medical duties as needed
  • Provide intake counseling, intake exams, behavior assessments, and data entry at time of intake
  • Maintain accurate and up-to-date animal records in our PetPoint database
  • Administer medications daily as prescribed by veterinarians
  • Monitor health and wellness of all animals and report any signs of illness or behavioral problems to the Shelter Medicine Manager
  • Work closely with department staff and volunteers to accomplish our organization's goals
  • Complete all steps in the owner surrender appointment process in PetPoint database
  • Clean and sanitize all animal housing and equipment to minimize the spread of disease
  • Conduct routine spot cleaning throughout the day to maintain a clean and safe environment for the animals
  • Report any damaged equipment or need for repair to the manager on duty
  • Ensure quality customer service to patrons who visit or call our organization
  • Assist and perform all components of animal euthanasia, as needed, in a humane manner in accordance with our guidelines
  • Maintain all necessary documentation of drug logs
  • Adhere to all safety procedures at all times
Requirements
  • High school diploma or GED equivalent
  • Minimum six months previous customer service experience in an office or retail business setting
  • Minimum of six months experience in a similar capacity in an animal shelter, veterinary hospital, or clinic preferred
  • Computer literate in a Windows environment; PetPoint experience preferred
  • Ability to communicate with and work well with a diverse clientele
  • Ability to set aside personal judgment for the betterment of clients and animals
  • Must be able to obtain a certificate as a certified euthanasia technician within 12 months of hire
  • Requires humane handling of animals and the safe handling of cleaning supplies, chemicals, and equipment in compliance with safety rules and SDS guidelines
  • Ability to utilize effective problem-solving and decision-making skills
  • Ability to communicate effectively both verbally and in writing
  • Excellent interpersonal skills
  • Desire to work with animals and people
  • Ability to handle agency funds in accordance with established verbal and written agency guidelines
  • Ability to work in a team environment, with strong customer service background, ability to multi-task, and ability to work in a high-stress environment
Working Conditions

This position requires the ability to work in a high-noise level area and to perform constant bending, stooping, and lifting up to 50 pounds with reasonable accommodation.

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