Field Service Engineer

2 weeks ago


Detroit, Michigan, United States Cephas Consultancy Services Private Limited Full time
Job Summary

We are seeking an experienced Field Service Engineer to join our team at Cephas Consultancy Services Private Limited. As a Field Service Engineer, you will be responsible for maintaining and repairing diagnostic imaging equipment, including ultrasound devices. You will work independently with minimal supervision, resolving problems, thinking analytically, and communicating professionally in high-pressure, time-sensitive customer environments.

Key Responsibilities
  • Assist in the repair of diagnostic imaging equipment specific to ultrasound devices.
  • Perform scheduled preventative maintenance, including calibrations and verifications of system specifications.
  • Learn and gain knowledge of imaging equipment to perform preventative maintenance on machines.
  • Accurately document all service activities in accordance with the Company Quality Standards.
  • Assess, calibrate, and maintain test equipment.
  • Submit field service reports timely and according to functional standards.
  • Communicate with account manager on services being provided.
  • Manage and maintain company assets required to perform all necessary job functions.
Work Environment

This job operates in the field, where the individual will be going to several different sites to service the technical needs of customers. The work schedule is primarily Monday through Friday, normal business hours, with occasional evening and weekends.

Physical Demands

The physical requirements for this job include talking and hearing, frequently standing, walking, lifting up to 75 Lbs., using hands to handle or feel, and reaching with hands and arms.

Competencies
  • Ability to follow procedures and instructions/direction.
  • Ability to work well with others.
  • Communication Proficiency.
  • Business Acumen.
  • Customer Service Skills.
Benefits

We offer a comprehensive benefits package, including 401(k), 401(k) matching, dental insurance, health insurance, health savings account, life insurance, paid time off, and vision insurance.

Education and Experience

High School Diploma or GED required. Some college or degree preferred.



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