Field Service Engineer

2 months ago


Detroit, Michigan, United States Cephas Consultancy Services Private Limited Full time
Job Summary

Cephas Consultancy Services Private Limited is seeking an experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for maintaining and repairing diagnostic imaging equipment, providing technical support and troubleshooting assistance, and ensuring high-quality customer satisfaction.

Key Responsibilities
  • Assist in the repair and maintenance of diagnostic imaging equipment, including ultrasound devices.
  • Travel to various sites to perform scheduled preventative maintenance, calibrations, and verifications of system specifications.
  • Perform troubleshooting and technical support to resolve issues and ensure equipment is functioning properly.
  • Accurately document all service activities in accordance with company quality standards.
  • Communicate with account managers and customers to provide updates on services being provided.
  • Manage and maintain company assets required to perform job functions.
Requirements
  • High School Diploma or GED required; some college or degree preferred.
  • Experience in medical imaging equipment repair and maintenance.
  • Ability to work independently with minimal supervision.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
Benefits
  • 401(k) plan with company matching.
  • Dental and health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off.
  • Vision insurance.


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