Business Analyst
2 days ago
Job Summary:
We are seeking a highly skilled Business Analyst to join our team at Telnet Inc. The successful candidate will be responsible for analyzing and documenting business processes, identifying areas for improvement, and developing training materials to support the implementation of new systems.
Key Responsibilities:
- Analyze business processes and identify areas for improvement
- Develop training materials to support the implementation of new systems
- Collaborate with technical and business staff to ensure training materials align with business needs
- Facilitate focus groups, meetings, and presentations to gather feedback and input from stakeholders
- Design and develop work products such as instructor-led and web-based training curriculum, job aids, and presentations
- Evaluate the effectiveness of training materials and content delivery methods
Requirements:
- Bachelor's degree in human resource management, education, communication, social work, or related field
- Five (5) years or more experience designing, developing, implementing, and evaluating corporate learning materials and programs
- Experience with e-learning software and learning management systems
- Excellent understanding of adult learning and instructional design principles
- Ability to clearly convey concepts and strategies in verbal and written communications
Work Schedule: 30-40 hours per week, Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule with 20% on-site requirement.
Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check, and DCF Non-Disclosure/Confidentiality Agreement.
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