Health Center Manager RN

2 weeks ago

Charlotte, North Carolina, United States Premise Health Full time
About the Role:

Premise Health is seeking a highly skilled and experienced Health Center Manager RN to join our team in Charlotte, NC. As a Health Center Manager RN, you will be responsible for managing a broad range of staff members, both support staff and technical staff, and ensuring the scheduling and service levels are being met.

Key Responsibilities:
  • Oversee the overall management of a medium size health center (2+ regularly scheduled employees)
  • Provide a moderate amount of time dedicated to patient care and/or technical expertise as needed
  • Manage technical Team Leaders and monitor all daily operational processes for Medical Leaders and providers
  • Compile input for the performance appraisal process for all staff members
  • Manage staff typically composed of RNs, administrative and technical staff (staff may be exempt or nonexempt); Responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management
  • Provide input to Director, Client Operations for the final staffing decisions
  • Responsible for interviewing, training and ensuring the successful orientation and onboarding of new colleagues
  • Manage daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective Health Center performance
  • Identify process improvement opportunities and present resolutions and recommendations to the Director, Client Operations
  • Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval
  • Understand and comply with all regulatory, procedural, policy and licensing requirements
  • Completes incident reports as needed and provides assistance to the Medical Care and Outcomes dept. regarding investigations and the resolution of complaints
  • Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed
  • Coaches and provides feedback to staff on a regular basis
  • Manage internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc. where appropriate
  • Assists in the identification and scheduling of local per diems
  • Works collaboratively with the Medical Leader at the site to manage internal site issues
  • Communicates regularly with staff, conducts meetings and keeps staff informed
  • Acts as health center's infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer
  • May interact with client representatives as required
Requirements:
  • Bachelor's degree or equivalent work experience required
  • Current license as a LPN/LVN, RN or NP/PA in practicing state
  • Certification in Occupational Health (COHN/COHN-S) may be required for some sites
  • Current hands on certification in AHA or ARC Basic Life Support for health care providers is required
  • Minimum 3+ years' experience in the medical field
  • 2 – 3 years' management experience
  • Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices
Preferred Experience:
  • Excellent computer skills (Internet software, spreadsheet, word processing etc.)
  • Demonstrated problem-solving and work flow management skills
  • Excellent Communication skills
  • Healthcare experience preferred
  • Training skills preferred
  • Knowledge and experience with Electronic Medical Records preferred

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