Senior Manager, Case Management
3 days ago
Ferring Pharmaceuticals Inc. is seeking a highly skilled Senior Manager, Case Management to join our team. As a key member of our microbiome team, you will be responsible for improving accessibility and availability of our products for patients throughout their journey.
Key Responsibilities:- Coordinate information flow and track cases in real-time as they move from prescription to administration.
- Develop insights into reasons why patients may not receive treatment and identify patient journey pain points.
- Make recommendations to improve processes, communication, and hand-offs.
- Work closely with Key Account Managers, Field Reimbursement Managers, hub and specialty pharmacy partners, sales leadership, and Marketing.
- Bachelor's degree.
- 3+ years of pharmaceutical sales, marketing, or patient access experience is preferred.
- Minimum of 6 years pharmaceutical experience.
- Understanding of and experience with working with patient information.
- Knowledge of compliance and legal matters related to the pharmaceutical industry.
- Strong understanding of buy and bill dynamics and impact on offices and hospitals.
- Project management skills.
- Ability to analyze and present data.
- Strong attention to detail.
- Thrives in a fast-paced environment.
- Comfortable working on a matrixed team of Sales, Patient Access, Trade, and Marketing.
- Excellent Microsoft Office Skills.
- Candidate must possess excellent interpersonal, communication, and peer leadership skills.
This role will either be based in Parsippany, NJ office and require a minimum of three days in the office and field-based travel up to 20% or a remote position with field-based travel up to 20%.
Ferring Pharmaceuticals Inc. offers a competitive total compensation package, including a base salary range of $144,000 to $175,000, annual bonus, comprehensive healthcare, 401k plan, and company match. We are an equal opportunity employer and maintain a drug-free workplace.
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