Customer Service Representative
5 days ago
Munz Siding and Roofing is seeking a skilled Customer Service Representative with expertise in ServiceTitan to join our team. We are committed to delivering exceptional customer service and streamlined operations.
Job Description:Key Responsibilities- Manage Customer Interactions
- Utilize ServiceTitan software to manage and maintain customer service operations effectively.
- Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
- Schedule Appointments and Dispatch Technicians
- Schedule appointments and dispatch field technicians through ServiceTitan's scheduling and dispatching features.
- Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
- Provide Guidance and Support
- Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
- Collaborate with Other Departments
- Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
- Maintain Knowledge of ServiceTitan
- Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
- Optimize Workflows
- Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
- Prepare Reports
- Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
- Customer Service Experience
- Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
- ServiceTitan Proficiency
- Proficiency in using ServiceTitan or similar field service management software is essential.
- Communication Skills
- Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
- Organizational Skills
- Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
- Detail-Oriented
-
Customer Service Representative Per Diem
2 weeks ago
Bristol, Pennsylvania, United States Prime Healthcare Full timeAbout the Role">As a Customer Service Representative with Prime Healthcare, you will be part of an award-winning team dedicated to delivering quality care and compassion. This is an exciting opportunity to join our hospital and contribute to our core values of community and excellence.">What You Will Do">You will provide exceptional customer service to...
-
Product Service Representative
3 weeks ago
Bristol, Pennsylvania, United States Spartan Staffing Solutions Full timeSpartan Staffing Solutions partners with a leading Material Handling Equipment rental and sales company. The goal is to hire a Product Service & Support Sales Representative for their Bristol, PA team.Job Description:This aftermarket sales position plays a supporting role to the Equipment Sales team, focusing on customer service and support related to parts,...
-
Plumbing Services Technician
3 weeks ago
Bristol, Pennsylvania, United States Roto-Rooter Full timePlumbing Services Technician RoleOverview:We are seeking a highly skilled journeyman plumber to join our team as a plumbing services technician. This role involves providing expert plumbing services to residential and commercial customers, with a focus on delivering exceptional customer satisfaction.Responsibilities:Diagnose and resolve plumbing issues in...
-
Service Operations Manager
3 weeks ago
Bristol, Pennsylvania, United States Rite Aid Full timeJob Summary:A Service Operations Manager at Rite Aid is responsible for supervising Store Associates and assisting in daily store operations. The ideal candidate will be a natural leader who builds solid professional relationships and consistently exceeds people's expectations.Key Responsibilities:Supervise and help Store Associates with daily operational...
-
Heavy Equipment Maintenance Technician
3 weeks ago
Bristol, Pennsylvania, United States Modern Group Ltd. Full timeJob Description:At Modern Group Ltd., we're seeking a skilled Heavy Equipment Maintenance Technician to join our team.We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience and qualifications.Responsibilities:Maintain and repair heavy equipment, including forklifts, construction equipment, and cranes.Order parts as needed...
-
Master Plumber Professional
3 weeks ago
Bristol, Pennsylvania, United States Roto-Rooter Full timeRoto-Rooter Journeyman Plumber Job OpportunityJob Summary:We are seeking a highly skilled journeyman plumber to join our team as a representative of a well-known national brand. This position offers excellent benefits, career advancement opportunities, and competitive pay.Key Responsibilities:Diagnose and provide solutions to residential and commercial...
-
Warehouse Team Member
2 days ago
Bristol, Pennsylvania, United States Modern Group Ltd. Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Warehouse Associate to join our team at Modern Group Ltd. The successful candidate will be responsible for managing inventory, preparing shipments, and maintaining a clean and efficient work environment.Key Responsibilities:Shipping and Receiving: Utilize FedEx and UPS systems to prepare...
-
Healthcare Business Development Representative
3 weeks ago
Bristol, Pennsylvania, United States AccentCare Full timeOverview">We are seeking a highly motivated and experienced Account Executive to join our team at AccentCare. In this role, you will be responsible for establishing and maintaining relationships with referral sources, hospitals, physicians, case managers, and insurance companies. You will also educate the medical community about our clinical programs that...
-
Bristol, Pennsylvania, United States Modern Group Ltd. Full timeWe are seeking an experienced and skilled forklift technician to join our team at Modern Group Ltd.Job SummaryThe successful candidate will be responsible for traveling to customer locations, diagnosing problems, and making repairs on a variety of forklifts and material handling equipment.Our ideal candidate will have previous experience in forklift,...
-
Energy Solutions Coordinator
5 days ago
Bristol, Pennsylvania, United States Innio LLC Full timeAt Innio LLC, we are looking for a highly skilled Energy Solutions Coordinator to join our team in Bristol, PA. The successful candidate will have 3+ years of technical business experience and a qualification in a technical field. Responsibilities include scheduling field service work, coordinating technicians, managing tooling, and attending customer...
-
Order Management Associate
5 days ago
Bristol, Pennsylvania, United States MSCCN Full timeJob Overview: As an Order Management Associate at MSCCN, you will be responsible for performing day-to-day functions across several departments, focusing on basic data entry tasks and maintaining order entry and processing. Responsibilities Perform data entry tasks with a high level of accuracy. Provide administrative support across various departments....
-
Product Support Coordinator
3 days ago
Bristol, Pennsylvania, United States Innio LLC Full timeOverviewInnio LLC is a leading provider of energy solutions, offering sustainable, affordable, and reliable power to over 100 countries worldwide. As part of our team, you will have the opportunity to work on cutting-edge projects and contribute to improving the quality of life for countless people.This role is an exciting opportunity for a skilled...
-
Residential and Commercial Plumbing Specialist
3 weeks ago
Bristol, Pennsylvania, United States Roto-Rooter Full timeJourneyman Plumber Career AdvancementAbout Us:Roto-Rooter is a well-established national brand with a strong reputation for providing excellent services to residential and commercial customers. As a journeyman plumber with our company, you will have access to ongoing training and development opportunities to advance your career.Job Description:As a...
-
Shift Leader
4 days ago
Bristol, Pennsylvania, United States Allied Universal® Full timeKey Responsibilities: The successful candidate will be responsible for:Supervising and coordinating the delivery of quality services on a specific shift at an assigned customerActing as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officersProviding coaching, recognition and discipline within approved...
-
Warehouse Logistics Coordinator
3 weeks ago
Bristol, Pennsylvania, United States Modern Group Ltd. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Logistics Coordinator to join our team at Modern Group Ltd. As a key member of our supply chain department, you will be responsible for coordinating the procurement and expediting of parts orders for our service, sales, and rental departments.About UsModern Group Ltd. is a leading...
-
Apprentice Plumbing Specialist
5 days ago
Bristol, Pennsylvania, United States Roto-Rooter Full timeJob ResponsibilitiesOur Roto-Rooter plumbing apprentices/service technicians use their skills to provide solutions to plumbing and drain problems. A typical service call begins with diagnosing problems, then providing cost estimates to close the sale. The necessary repairs are made for the customer, and documentation of estimates and invoices is completed...
-
EDI Data Analyst
4 days ago
Bristol, Pennsylvania, United States Cirrus Group Consulting Full timeAbout Our ClientCirrus Group Consulting is proud to partner with a luxury tableware and gifts manufacturer that has defined the standard of excellence for over 124 years. With a legacy of innovation and craftsmanship, they continue to set the bar for quality and sophistication in modern entertaining.About the Role:As the Senior EDI Analyst, you will play a...
-
Bristol, Pennsylvania, United States Ryder System Full timeCompany OverviewRyder System is a leading provider of transportation and logistics solutions. We are committed to delivering exceptional service and supporting our customers' growth.
-
Heavy Duty Diesel Mechanic
2 weeks ago
Bristol, Pennsylvania, United States Ryder System Full timeCompany OverviewRyder System is a leading provider of logistics and transportation solutions. With a strong presence in the industry, we are committed to delivering exceptional service to our customers.
-
Shift Operations Manager
5 days ago
Bristol, Pennsylvania, United States Allied Universal® Full timeJob DescriptionThe Security Shift Supervisor will oversee the coordination of quality services on a specific shift at an assigned customer. This role will act as a liaison between site supervisors, Account Managers/Field Operations Managers, and professional security officers. Key responsibilities include:Supervise staff on assigned shifts, providing...