Food and Beverage Operations Manager

1 day ago


Osceola, Iowa, United States Lakeside Hotel Casino Full time
Job Summary

Lakeside Hotel Casino is seeking a highly skilled and experienced Food and Beverage Shift Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our restaurant, banquet, and bar areas, ensuring exceptional guest service and satisfaction while achieving established Food and Beverage goals.

Key Responsibilities
  • Oversee daily operations of the restaurant, banquet, and bar areas, ensuring seamless execution of events and services.
  • Hire, train, and develop Food and Beverage front-of-house staff, providing coaching, counseling, and disciplinary action as needed.
  • Manage staff schedules, performance, and attendance, ensuring a high level of productivity and efficiency.
  • Coordinate banquet operations, including setup, service, and breakdown, ensuring a smooth and memorable experience for our guests.
  • Create and manage employee work schedules on a shift basis, ensuring adequate staffing levels and minimizing overtime.
  • Perform various Food and Beverage line-level duties as needed, demonstrating a willingness to adapt and contribute to the team's success.
  • Ensure compliance with alcohol service regulations, maintaining a safe and responsible work environment.
  • Enforce company policies and procedures, upholding the highest standards of quality and service.
Qualifications
  • A high school diploma or GED is required; some colleges prefer it.
  • Valid driver's license preferred.
Benefits
  • All rest and meal breaks are paid.
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
  • Paid Holidays for Full-Time Team Members.
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members.
  • 401(k) with Company Match.
  • Free $25K Life Insurance for Full-Time Team Members.
  • Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance.
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more.
About Us

Lakeside Hotel Casino is a personable, loyal, and friendly organization that forges genuine connections with our customers and employees. Our commitment to enhancing guest satisfaction through solid relationships and exceptional service at a reasonable price sets us apart. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.



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