HR Benefits Specialist

2 days ago

Austin, Texas, United States Travis Association for the BlindAustin Lighthouse Full time
About Us

Travis Association for the Blind/Austin Lighthouse is a non-profit organization dedicated to providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind. Founded in 1934, we continue to grow and expand the services we provide to blind Texans.

Our Mission

We strive to create, sustain, and improve employment opportunities for individuals with visual impairments. Our core values guide us in everything we do: Leadership, Integrity, Growth & Innovation, Heart, and Teamwork.

Job Summary

The HR Benefits Specialist is a key member of the Human Resources team, responsible for supporting employees with benefits-related inquiries, enrollment processes, claims management, and other HR needs. This role involves providing exceptional customer service, ensuring employees understand and utilize their benefits effectively.

Responsibilities
  • Provides high-quality customer service and support to employees and management on all benefit-related matters.
  • Supports the HR department in creating and implementing benefit programs and events to improve the employee experience.
  • Utilizes an HR information system (HRIS) to enter and maintain accurate employee data.
  • Leads the company in a wellness-first mindset and manages the Wellness Program and supporting events.
  • Administers leave programs, including FMLA, disability, and other leave policies, ensuring compliance with applicable laws and company policies.
  • Identifies or creates innovative solutions to improve HR benefit programs and processes.
  • Trains and provides support to other HR team members; develops and conducts training to employees as needed.
  • Supports new employee orientation; ensures all new and returning employees are well-informed on necessary benefits, leave policies, and other information.
  • Organizes, educates, and executes Open Enrollment, including updating HRIS with new information.
  • Assists HR leaders in Leave Management program, including hosting ongoing meetings to review and assess all leave cases.
  • Ensures compliance with state and federal laws, including FMLA, Accommodations, ACA, OSHA, etc.
  • Ensures the confidentiality and security of all employee information and records.
  • Assists in filing and maintaining employee documents.
  • Supports the organization's safety and security initiatives.
  • Supports HR functions such as payroll, recruitment, L&D, KPIs, employee support, etc.
  • Complies with and ensures employees understand and comply with TAB's policies and procedures.
  • Holds standard office hours to meet directly with employees.
  • Holds self and others accountable for behaving in accordance with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart, and Teamwork (LIGHT).
  • Performs other duties as assigned or as the situation dictates.
Requirements
  • Associate's degree in Human Resources or related field required.
  • Minimum of 3 years' experience in Human Resources, benefits, or a related field required.
  • Bachelor's degree in Human Resources or related field preferred.
  • SHRM-CP or PHR certification preferred.
Knowledge, Skills, and Abilities
  • Knowledge of human resources body of knowledge, including benefits, employee relations, recruitment, training, performance management, and compensation.
  • Knowledge of HR-related laws and regulations (FMLA, ADA, HIPAA, Title VII of Civil Rights Act of 1964, OSHA, etc.).
  • Familiarity with administrative tasks and responsibilities.
  • Excellent verbal and written communication skills.
  • Excellent computer skills, including MS Word/Excel/PowerPoint; data entry, data processing, communication tools, and payroll and human resources software.

Strong empathy and interpersonal skills; able to communicate effectively with supervisors/managers, coworkers, vendors, and other departments. Able to coach and advise supervisors/managers and employees of assigned client groups. Detail-oriented with excellent analytical, problem-solving, and organizational skills. Excellent customer service skills and orientation. Strong ethics and discretion with confidential or sensitive information. Able to read and understand information and ideas presented in writing or in alternative form. Able to conduct training and make effective presentations to diverse groups. Able to multitask, prioritize, and manage time efficiently. Possesses cultural awareness and sensitivity.

Travis Association for the Blind, a non-profit organization, is an equal opportunity employer/affirmative action employer. Individuals who are blind or visually impaired are encouraged to apply.

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