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Medical Assistant
1 month ago
We are seeking a highly skilled and compassionate Medical Assistant to join our team at Ochsner Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients and families.
Key Responsibilities- Provide direct patient care and support to patients under the supervision of a licensed healthcare provider.
- Assist in the implementation of the delivery of health care services, including appointment scheduling and medical assistant functions.
- Collect and process patient information, including demographic and financial data.
- Prepare patients for exams, explain procedures, and answer patient questions.
- Schedule and reschedule patient appointments, including transferring patients to the appropriate departments.
- Adapt behavior to meet the specific needs of patients, including respect for privacy and communication style.
- High school diploma or equivalent required.
- Completion of a Medical Assistant training program preferred.
- Related experience in a clinic or medical office setting preferred.
- Basic Life Support (BLS) certification from the American Heart Association required.
- Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Certification as a Medical Assistant preferred.
- Must have computer skills and dexterity required for data entry and retrieval of patient information.
- Must be proficient with Windows-style applications and keyboard.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Ability to work collaboratively with other departments.
- Ability to exercise sound judgment in handling/escalating difficult situations.
The incumbent works in a patient care area, works in an area where patients enter, works directly with patients, and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Ochsner Health is an Equal Opportunity Employer and is committed to providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law.
