Customer Service Representative
3 weeks ago
Key Responsibilities:
* Greet members and guests, answer phone calls, and respond to inquiries in a friendly and professional manner
* Assist with membership sign-ups, updates, and cancellations
* Resolve member concerns and escalate to a manager as needed
* Maintain a clean and organized front desk area
* Perform other duties as assigned
Requirements:
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Ability to work a variety of shifts, including evenings and weekends
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
About Planet Fitness:
At Planet Fitness, we are committed to providing a Judgement Free Zone for our members. We believe that everyone deserves a safe and supportive environment to reach their fitness goals.
What We Offer:
* Competitive hourly wage
* Opportunities for advancement
* Comprehensive training program
* Discounts on merchandise and services
* A fun and supportive work environment
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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