Workforce Solutions Lead

6 days ago


Muncie, Indiana, United States Impact Workforce Solutions Full time
Job Overview:

We're seeking an experienced On-Site Workforce Operations Manager to join our Operations team at our client site in Muncie, IN. As a key member of our team, you'll be responsible for managing vendor relationships, overseeing order distribution and onboarding functions, and serving as a liaison with our network of Strategic Partners.

About the Company Culture:

At Impact Workforce Solutions, we value teamwork and collaboration. Our goal is to deliver customized, strategic human capital solutions to our clients across various industries. With over 2 decades of experience, we've built a reputation as leaders in the industry.

We pride ourselves on improving the quality of life for people and creating a supportive work environment that fosters growth and success.

Key Responsibilities:
  • Manage the flow of requisitions, orders, employees, and invoices through the VMS software
  • Qualify and place candidates for open positions
  • Coordinate new hire orientations
  • Monitor Active Headcount and identify opportunities for improvement
  • Ensure timely and effective onboarding processes
  • Submit payroll hours to the Payroll & Billing Specialist
  • Support employee terminations and mitigate risk
  • Serve as the primary point of contact for hiring managers, client HR, and employees
  • Collaborate with client managers to address recruiting and retention challenges
  • Evaluate staffing strategies and plans
  • Counsel, mentor, and conduct performance reviews
  • Track attendance and handle employee relations investigations
Requirements and Qualifications:
  • Bachelor's Degree or equivalent experience
  • 1-3 years' experience in Staffing, Recruiting, and/or Client Relationship roles
  • Working knowledge of vendor management software (VMS) preferred
  • Familiarity with HRIS/ATS systems
  • Prior experience in manufacturing or distribution center environments
  • Proficient in Microsoft Office products
  • Strong analytical and problem-solving skills
  • Effective communication skills
  • Able to work on the operation floor
Salary Range:

$60,000 - $80,000 per year, depending on experience



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