Audio/Video Security Specialist
2 weeks ago
Phoenix Systems is seeking an experienced Audio/Video Security Technician to join our team in the 30A section of the Florida Panhandle. As a key member of our team, you will be responsible for installing, servicing, and activating security systems, surround sound systems, and other custom electronics for our high-end clients.
Key Responsibilities- Install, service, and activate security systems, surround sound systems, and other custom electronics
- Troubleshoot and repair security system malfunctions and false alarms
- Identify and repair existing wiring issues for various systems
- Learn and understand security systems installed and serviced by Phoenix Systems (2Gig, DSC, QOLSYS, etc.)
- Handle installation of networking requirements for routers, switches, DVRs, network components, and other equipment
- Communicate with customers to review work orders and provide instruction/training on system functions and operations
- Accurately assess system design and functionality when adding additional components
- Handle after-hours emergency service calls (as assigned on a rotation basis)
- Communicate pricing for monitoring rate tiers to customers
- Install, set up, and train homeowners on AV component packages
- Minimum of 2 years of experience with security/AV installations required
- Have in-depth knowledge of security systems operation, functions, and wiring requirements
- Understand cable types and technologies and can distinguish which types to use in installation scenarios
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work in a clean and unobtrusive manner
- Ability to work independently and to carry out assignments to completion within standard accepted practices
- Must have or be willing to obtain basic tools to perform job responsibilities
- Must be able to clear a background check and drug screening
- Clear MVR required
- Technical or vocational related schooling is preferred
- Active construction sites
- Exposure to marked changes in temperature and humidity, and exposure to dust
- Moderate noise
- Paid Time Off Program - Start accruing PTO your first week
- Eight Paid Company Designated Holidays
- 401(k) w/company match
- Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
- Short Term Disability Options
- Long Term Disability Options
- Employee Assistance Program
- Life Insurance Options
- Employee Discount
- Free Alarm Monitoring
- Take home vehicle
- Gas/Vehicle Maintenance paid by company
- Monday - Friday daytime work schedule (no nights or required weekends)
- Positive work culture with opportunities for advancement and growth
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