ATM Operations Specialist
7 days ago
The ATM Operations and QA Associate is responsible for ensuring the smooth operation of the ATM ecosystem, including software builds, configurations, and deployments, as well as ATM monitoring, software distribution, ATM security, and EFT/transaction processing. This role requires a holistic knowledge of the ATM ecosystem and experience in strategizing and executing quality assurance in an ATM lab environment.
Key Responsibilities- Manage a fleet of ATMs, working closely with service technicians and OEM vendors as required.
- Maintain detailed documentation for engaged tools and adopted processes, and build a knowledge base for the Operations function within the organization.
- Participate in impact assessments and integration design for third-party solutions, staying current on engaged third-party solutions, features, and releases.
- Hands-on testing using ATMs for all releases supporting the platform roadmap.
- Troubleshooting of production issues, coordinating with multi-disciplinary teams.
- Supporting partner organizations for the know-how of ATM Operations, ensuring relevant documentation is made available to these partners.
- On-call support as per the roster.
- Compliance, performance, and management reporting as required.
- Optimizing operational efficiency, recommending automation wherever possible.
- Manage EFT/Switch certifications with the Debit gateway/networks.
- Backup for Business Operations (Bizops) function, focusing on FI/ATM onboarding.
- 3-5 years' experience in ATM Operations.
- 3-5 years with QA, with an outstanding track record.
- Hands-on experience with an ATM fleet, preferably multi-vendor setup.
- 3+ years of experience in Operations/QA with transaction processing and terminal driving.
- Cloud-based solutions experience is a plus.
- Industry knowledge of communication protocols for terminal driving.
- Experience with Debit networks is a plus.
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ATM Operations Specialist
1 day ago
Stoughton, Wisconsin, United States Edge One Inc Full timeThe ATM Operations and QA Associate role at Edge One Inc requires a comprehensive understanding of the ATM ecosystem, including ATM software builds, configurations, and deployments, ATM monitoring, software distribution, ATM security, and EFT/transaction processing. The ideal candidate will have hands-on experience with ATM fleets, preferably multi-vendor...
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