Customer Service Representative

4 weeks ago


Reno, Nevada, United States SRS Distribution Full time

The Customer Service Associate will play a vital role in providing exceptional customer experiences, working closely with our sales team, drivers, and warehouse personnel to meet customer needs efficiently. This role involves providing counter sales, phone assistance, and support to customers, while also being instrumental in building our business. As a key member of our team, you will have the opportunity to learn our products and develop a career in sales or management within our industry.

Key Responsibilities:

  • Assist customers with purchasing needs, either in-person or over the phone.
  • Develop new sales opportunities through calls to potential new customers.
  • Enter sales orders and cash transactions into our company software.
  • Be a reliable, safe, and team-oriented individual.
  • Embody our "Make Money and Have Fun" culture.
  • Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
  • Be authorized to work for any employer in the US without sponsorship for any length of time.
  • Pass a criminal and driving background check and a pre-employment drug test.
  • Bilingual (English and Spanish) is preferred but not required.

Requirements:

  • Experience in customer-facing roles, preferably in sales or customer service.
  • Intermediate computer skills and ability to learn new software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Keywords: customer service, sales, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor, and distribution.

Job Location:

Roofline Supply and Delivery - Reno2000 E. 4TH Street Reno, NV 89512

Equal Opportunity Employer:

SRS Distribution is committed to diversity and inclusion, and we welcome applications from qualified candidates of all backgrounds.

Veteran Friendly Employer:

We value the skills and experience that military veterans bring to our organization and encourage them to apply for this role.



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