Customer Service Representative

1 month ago


Strafford, New Hampshire, United States Partners Bank Full time
{"Job Title": "Customer Care Representative", "Job Summary": "We are seeking a highly skilled Customer Care Representative to join our team at Partners Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, chat, and text.

Your primary goal will be to resolve customer issues in a timely and professional manner, while also promoting our products and services to meet their needs.

Key Responsibilities:

* Provide exceptional customer service through various communication channels
* Resolve customer issues in a timely and professional manner
* Promote our products and services to meet customer needs
* Work collaboratively with other teams to achieve business objectives
* Stay up-to-date with industry trends and developments

Requirements:

* 2+ years of experience in customer sales/service or a related field
* Excellent customer service skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in Microsoft Office and other software applications

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that this job description is not an exhaustive list of all responsibilities, duties, or qualifications of the job.

Our generous benefits are listed on our website: https://www.partnersbank.com/careers/benefits", "Language": "en-US"}

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