Membership Engagement Specialist
7 days ago
We are seeking a highly motivated and organized Membership Engagement Coordinator to join our team in Springfield, covering Sangamon County.
Key Responsibilities:
- Develop and implement a comprehensive plan to achieve membership goals in assigned areas
- Conduct market research and analyze trends relevant to assigned areas
- Design and execute effective recruiting and retention strategies
- Plan and coordinate recruitment events
- Build and maintain relationships with schools, businesses, and community stakeholders
- Provide support to troop activities until volunteers are trained
- Maintain accurate troop information in Salesforce
- Collaborate with other departments to increase volunteer participation
- Lead the annual membership renewal campaign
- Deliver volunteer training and support
- Manage data in Salesforce and respond to inquiries promptly
- Support service area teams in product sales activities
Requirements:
- Bachelor's degree preferred or equivalent work experience
- Experience in member recruitment and customer engagement
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and CRM systems
- Passionate about the mission of Girl Scouts
- Willing to become a registered Girl Scout member
- Ability to travel daily and meet travel requirements
- Valid driver's license and reliable transportation
- Must pass a background check
Working Conditions:
- Non-traditional work hours including evenings and weekends
- Field-based position with daily travel
- Occasional overnight travel
- Ability to lift 35 lbs
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