Pharmacist - Clinical Engagement Specialist

3 days ago

Springfield, Illinois, United States Adecco USA Full time
Job Summary

Adecco USA is seeking a highly skilled Pharmacist to join our team as a Clinical Engagement Specialist. This is a remote opportunity that requires flexibility to work rotating shifts between 8:00am and 8:00pm CST, Monday through Friday.

Key Responsibilities
  • Engage members telephonically and schedule pharmacist consultation appointments with members participating in clinical programs.
  • Prioritize patient confidentiality and adhere to HIPAA regulations and organizational policies.
  • Utilize prescription claims data to generate clinical recommendations according to Medication Therapy Management and Retrospective Drug Utilization Review program protocols.
  • Assess medication regimens for unnecessary medications, ineffective medications, inappropriate doses, and adverse drug reactions.
  • Provide patient education on medication regimens and disease states.
  • Accurately document patient care notes and recommendations in a professional and concise manner.
  • Stay current with new and emerging clinical trends.
  • Participate in departmental meetings to improve clinical programs and enhance processes.
  • Follow all policies and procedures related to the job.
  • Meet productivity and performance expectations set forth by management.
  • Support the Clinical Service Engagement team as needed for special projects.
Requirements
  • Bachelor's Degree in Pharmacy or PharmD.
  • Current and unrestricted Pharmacist license in the state of residence.
  • 2+ years of pharmacy work experience in retail/community pharmacy and/or PBM, with consideration for new graduates.
  • Prior call center experience.
  • Strong knowledge of disease state management guidelines and the 5 Core Elements of MTM Services.
  • Experience working remotely/independently within a cross-functional team environment, self-directed with excellent organizational skills.
  • Ability to navigate approved MTM platforms and multi-task using multiple databases/platforms and applications.
Benefits

Adecco USA offers a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, please visit [insert link]. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

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