Customer Service Retail Specialist

2 weeks ago


Fargo, North Dakota, United States O'Reilly Auto Parts Full time

Position Overview:
As a Retail Service Specialist at O'Reilly Auto Parts, you will play a vital role in ensuring customer satisfaction and operational excellence. Your responsibilities will include:

  • Delivering Exceptional Customer Service: Engage with customers to provide knowledgeable assistance and ensure a positive shopping experience.
  • Supporting Store Leadership: Collaborate with the Store Manager and Assistant Manager to enhance sales performance and maintain store standards.
  • Team Development: Contribute to the training and mentoring of team members, fostering a collaborative and productive work environment.

Key Responsibilities:
In this role, you will be expected to:

  • Assist in daily store operations, ensuring a well-organized and visually appealing retail space.
  • Handle customer inquiries and resolve issues effectively, promoting a customer-first approach.
  • Participate in inventory management and stock replenishment to maintain product availability.

Join us in providing top-notch service and support to our valued customers.



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