Customer Service Representative

5 days ago


College Station, Texas, United States Sam's Club Full time
Company Overview
At Sam's Club, we are dedicated to providing exceptional customer service and creating a positive shopping experience for our members. We believe in treating each member with respect and kindness, and in striving to exceed their expectations.

Salary
The hourly wage range for this position is $16.00 to $23.00. Additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed.

Job Description
We are seeking a highly motivated and organized individual to join our team as a Member Assistant - Cart Attendant. In this role, you will be responsible for ensuring that club pick up orders are filled promptly and accurately, and that the parking lot and surrounding areas are clean and well-maintained. You will also provide exceptional customer service to our members, answering any questions they may have and assisting them with their purchases.

Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You must also be able to lift heavy objects and stand for long periods of time. A high school diploma or equivalent is required, and previous experience in a retail or customer service role is preferred.

Benefits
We offer a comprehensive benefits package that includes health, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Other Information
This position requires a flexible schedule and the ability to work a variety of shifts, including mornings, evenings, and weekends. You must also be willing to participate in ongoing training and development programs to ensure your continued growth and success.

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