Dedicated Customer Service Representative
1 day ago
About Us:
At Wells Fargo, we believe that a meaningful career is about finding all the elements that help you thrive. We're committed to creating a workplace where everyone feels supported, valued, and empowered to grow. Our mission is to be the most respected, diversified financial services company in the world.
Salary: The estimated annual salary for this role is $55,000 - $65,000, depending on experience and location.
Job Description:
Roving Personal Banker Role:
We're seeking an experienced Roving Personal Banker to join our National Branch Network as part of the Consumer, Small & Business Banking division. As a Roving Personal Banker, you'll provide support across various branch locations within a specific geography, ensuring customers receive exceptional service and timely solutions to their banking needs.
Key Responsibilities:
- Provide proactive outreach and build relationships with customers through personalized interactions and product recommendations.
- Assist customers with basic requests related to account opening, service requests, and credit applications.
- Develop a deep understanding of bank products and services to effectively connect customers with suitable solutions.
- Interact with customers to demonstrate care and build trust, referring their financial needs to other bankers and partners as necessary.
Requirements:
- 6+ months of customer-facing experience or equivalent demonstrated through work experience, training, military experience, or education.
Desired Qualifications:
- Customer service focus with experience handling complex transactions across multiple systems.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Experience working with others on a team to meet customer needs and foster strong customer relationships.
Benefits:
- Competitive salary range: $55,000 - $65,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Ongoing training and development opportunities to enhance your skills and career growth.
Join Our Team:
At Wells Fargo, we're dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you're passionate about delivering exceptional customer service and building long-lasting relationships, we encourage you to apply for this exciting opportunity.
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