Operational Risk Manager

7 hours ago


Tampa, Florida, United States Citigroup Inc Full time
Job Summary

The Operational Risk Manager, C13 Vice President role is to serve as an Independent Operational Resilience and Third-Party Risk Manager to support oversight and challenge of Citigroup's Operational Resilience and Third-Party program across Citigroup's International locations, with a focus on Latin America and Mexico (LatAm).

Key Responsibilities
  • Develop and conduct challenge effectiveness reviews of Citigroup's Operational Resilience and Third-Party Risk Management Program within the business at the regional level.
  • Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks in LatAm.
  • Pursue continuous improvement and challenge adoption of Lessons Learned during resilience and third-party related tests, exercises, and simulations.
  • Support Enterprise Resilience and Third-Party Risk Oversight tools development Ensure the Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters.
  • Provide challenges on Key Indicators and Material Operational Risks
  • Work with First Line of Defense in reviewing documentation and reporting.
  • Analyze, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning, contracts, and testing.
  • Guide and assist in the implementation of sound and effective resiliency processes and monitoring of non-core consumer products.
  • Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi.
  • Facilitate and disseminate best practices across all Lines of Business in the assigned international clusters.
  • Assist resiliency and third-party managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff.
  • Champion enterprise resiliency and third-party awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules.
  • Raise the level of resiliency awareness among country officers and other related staff within the assigned international clusters.
Requirements
  • 5+ years of Business Continuity, Third Party, Technology Disaster Recovery, Vendor Continuity, Operational Resilience or Risk Management
  • Ability to understand inherent and residual risks, and their impact to Risk Appetite
  • Skillful understanding of business continuity and disaster recovery management lifecycle.
  • Thought leadership and clarity in presenting ideas to senior management.
  • Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions.
  • Knowledge of regulatory requirements underpinning standards, including, NIST, ISO, FFIEC, etc.
  • Demonstrated analytical skills with follow-up and problem-solving capability
Education
  • Spanish language speaker is a plus
  • Ability to use Excel, reporting tools and create management reporting.
  • University degree.


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