Software Support Advisor
1 week ago
Your primary responsibilities will include resolving technical issues related to software functionality and upgrades, creating product problem reports, and troubleshooting documents. You will also provide account support and fulfill orders for supplies and Interlink products knowledgeably and accurately. A strong, reliable internet connection and quiet workspace are required for this full-time position, which can be performed remotely from Michigan, Indiana, or Kentucky.
We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience and qualifications. Additional benefits include medical, dental, vision, sick/personal time, and matching retirement after 30 days. Paid vacation is available after one year of service. The estimated annual salary for this role is based on the location, job requirements, and industry standards.
Job Requirements:
- Strong understanding of software functionality and upgrades.
- Excellent written and verbal communication skills.
- Problem-solving abilities and a drive to succeed.
- Able to multitask while speaking on the phone.
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