Senior Newspaper Delivery Solutions Specialist

2 days ago


Berrien Springs, Michigan, United States Interlink Full time

About the Job

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We are seeking a skilled Newspaper Delivery Solutions Specialist to join our team at Interlink. This is a full-time position that will be performed remotely.

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Key Responsibilities

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  • Provide exceptional customer service to ensure a positive overall experience for clients.">
  • Analyze and resolve technical issues related to our software function and upgrades.">
  • Create product problem reports and troubleshooting documents for each issue.">
  • Offer account support and perform testing for software releases.">
  • Communicate effectively with clients via phone and written communication.">
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Requirements

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To be successful in this role, you must have excellent communication skills, both written and verbal. You should also be comfortable using Microsoft Windows 8 and 10, and Microsoft Office. Additionally, you must be able to multi-task while speaking on the phone.

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Benefits

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Interlink offers a competitive salary of $16.00 - $18.00 per hour, paid vacation after one year, vision, medical/dental insurance, sick/personal time, and matching retirement benefits available after 30 days.

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Work Environment

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This position requires a strong, reliable internet connection and a quiet area to work free from distractions and family care demands during business hours.

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Location

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Candidates must be located in Michigan or Indiana. If you do not live in either of these states, please do not apply.

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Company Description

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Interlink is a leading provider of newspaper mail delivery systems serving millions of families across America. We are committed to delivering exceptional service and providing a simple-to-use solution for mailing newspapers at the lowest possible rate.



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