Customer Support Specialist

7 days ago


Berrien Springs, Michigan, United States Interlink Full time

We are seeking a Customer Support Specialist to join our Client Solutions team in Michigan, Indiana, or Kentucky. This full-time remote position requires strong problem-solving skills, excellent written and verbal communication, and the ability to work independently with a reliable internet connection.

As a member of our team, you will provide timely and appropriate responses to customer requests arising from a lack of user knowledge. You will also be responsible for account support, fulfilling orders for supplies and various Interlink products, and resolving technical issues related to our software function and upgrades.

The ideal candidate will have experience using Microsoft Windows 8 and 10, Microsoft Office, and the ability to multi-task while speaking on the phone. A drive to succeed, friendliness, dependability, and a positive attitude towards customers are key to success in this position.

This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience, along with benefits including vision, medical, dental, sick/personal time, and matching retirement available after 30 days. Paid vacation is available after 1 year.



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