Community Health Outreach Specialist

4 days ago

Miami, United States Care Resource Full time
Job Summary

Care Resource is seeking a highly motivated and compassionate Community Health Worker to join our team. As a Community Health Worker, you will play a vital role in promoting health and wellness in our community by providing outreach and engagement services to high-risk populations.

Key Responsibilities
  • Attend and participate in outreach events and activities in the field, identifying and working with high-risk populations in collaboration with local stakeholders.
  • Provide information to the community on issues of population health significance, including navigation and linkage to access medical care.
  • Conduct or coordinate volunteer training and management to assist with health outreach and client/community education efforts.
  • Work with identified community partner(s) to establish rapport and assist clients with linkage to care among those who have been lost to follow-up or who have never accessed care.
  • Prepare and present education/cultural competency sessions on specialized topics, networking and collaborating with other community organizations for LGBTQ wellness, women's health, and the empowerment of vulnerable populations.
  • Develop and maintain an up-to-date database of community contacts within the community, including individuals, groups, and other sources beneficial in outreach initiatives into the community.
  • Assist clients to access services by scheduling appointments, reminding clients of appointments, accompanying clients to appointments when necessary, and follow-up on missed appointments.
  • Communicate with patients, medical staff, and primary care provider if necessary, to provide appropriate, timely, and cost-effective care support.
  • Enter and maintain all demographic information, maintaining all assigned databases and logs to ensure data is complete and accurate.
  • Demonstrate positive and effective interpersonal skills when dealing with patients, visitors, peers, and other healthcare team members.
Requirements
  • High School diploma required.
  • Certified Community Health Worker (CCHW) certification or equivalent experience preferred.
  • Completion of HIV-501 training within 6 months of hire date.
  • Sensitivity and empathy in working with marginalized communities.
  • Knowledge base of clinical and preventive health standards of care, promoting wellness, and of acute and chronic diseases/conditions within the primary care setting.
  • Bilingual (English/Spanish) is preferred.
  • Computer knowledge should include Microsoft programs and familiarity with electronic health records.
  • Excellent organizational, communication, problem-solving, and teamwork skills are required.
  • Ability to work independently and handle stress appropriately.
  • Ability to work cooperatively with medical, pharmacy, and other supporting staff.
  • Ability to work with multicultural and diverse populations is required.
Physical Requirements

This work requires the following physical activities: constant talking in person, talking on the phone, hearing/visual acuity, and exposure to blood-borne pathogens and hazardous materials. Frequent walking, sitting, and bending. Occasional standing, driving, and climbing may be required.

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