Contact Center Application Specialist
3 days ago
We are seeking a highly skilled Contact Center Application Analyst to join our team at Randstad Digital. As a Contact Center Application Analyst, you will collaborate with our OnCall business to design, implement, and optimize contact center technology solutions.
The ideal candidate will have experience with CRM software, telephony systems, and other contact center technologies. You will also have a strong understanding of contact center applications and modules, as well as proficiency in analyzing complex business requirements and translating them into technical solutions.
Responsibilities:
- Collaborate with OnCall business to design and implement contact center technology solutions
- Act as an expert in contact center systems and applications
- Support and optimize the implementation and usage of contact center technology solutions
- Analyze system requirements and troubleshoot issues
- Participate in solution design and provide technical guidance to IT colleagues and OnCall business partners
Requirements:
- Minimum 2 years of experience in contact center technology
- Strong understanding of CRM software, telephony systems, and other contact center technologies
- Proficiency in analyzing complex business requirements and translating them into technical solutions
- Excellent communication and collaboration skills
We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. If you are a motivated and detail-oriented individual with a passion for contact center technology, we encourage you to apply for this exciting opportunity.
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Contact Center Application Specialist
1 month ago
Cedar Rapids, Iowa, United States Randstad Full timeContact Center Application AnalystWe are seeking a highly skilled Contact Center Application Analyst to join our team at Randstad Digital. As a key member of our team, you will be responsible for supporting and optimizing the implementation and usage of contact center technology solutions within our organization.Key Responsibilities:Collaborate with the...
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Contact Center Technology Specialist
2 days ago
Cedar Rapids, Iowa, United States Randstad Full timeJob Summary:We are seeking a highly skilled Contact Center Application Analyst to join our team at Randstad Digital. The successful candidate will have experience with CRM software, telephony systems, and other contact center technologies, as well as expertise in healthcare-specific contact center software and platforms.Key Responsibilities:Collaborate with...
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Contact Center Technology Specialist
1 month ago
Cedar Rapids, Iowa, United States Randstad Full timeAbout the RoleWe are seeking a highly skilled Contact Center Application Analyst to join our team at Randstad Digital. As a key member of our OnCall business, you will collaborate with our experts to design, implement, and optimize contact center technology solutions.Key ResponsibilitiesSupport and optimize the implementation and usage of contact center...
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Contact Center Technology Solutions Specialist
1 month ago
Cedar Rapids, Iowa, United States Randstad Full timeJob Summary:The Contact Center Application Analyst collaborates and partners with the OnCall business to facilitate and implement Contact Center technology solutions.Key Responsibilities:Support and optimize the implementation and usage of contact center technology solutions within the organization.Analyze system requirements and troubleshoot...
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Cash Applications Specialist
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Financial Applications Specialist
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Cash Applications Specialist
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Cash Applications Specialist
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Cash Applications Specialist
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