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Administrative Assistant

2 months ago

Oxnard, California, United States Optum Full time

About Optum:

Optum is a worldwide entity that provides healthcare solutions, leveraging technology to assist millions in achieving better health. Your contributions will significantly enhance health outcomes by linking individuals with necessary care, pharmacy benefits, data, and resources to promote their well-being. Our workplace is characterized by a commitment to diversity and inclusion, skilled colleagues, extensive benefits, and opportunities for professional growth. Be a part of our mission to enhance health equity globally.

Position Overview:

This is a full-time role (40 hours/week) from Monday to Friday. Flexibility to work any of our 8-hour shift schedules during standard business hours is essential. Occasionally, overtime may be required based on business needs.

Location:

The position is based in Oxnard, CA.

Training:

Comprehensive on-the-job training will be provided. Training hours will be determined based on your schedule or discussed on your first day.

Key Responsibilities:

  • Respond to incoming calls for clients 20%
  • Direct calls accurately to the appropriate personnel 20%
  • Manage the opening, sorting, and batching of claims for processing 20%
  • Perform additional assigned tasks 40%

Required Competencies:

  • Excellent communication skills, both in-person and over the phone
  • Attention to detail
  • Ability to handle multiple tasks simultaneously
  • Capability to meet performance metrics (KPI's)

Your performance will be acknowledged and rewarded in a challenging environment that provides clear guidance for success in your role and opportunities for advancement.

Qualifications:

  • High School Diploma / GED or equivalent work experience
  • Must be at least 18 years old
  • Minimum of 1 year experience in an office setting
  • Availability for full-time work (40 hours/week) from Monday to Friday, with flexibility for 8-hour shifts during standard business hours. Occasional overtime may be necessary.

Essential Soft Skills:

  • Organizational skills
  • Attention to detail
  • Ability to manage multiple tasks
  • Team-oriented
  • Proficient in computer usage

Work Environment:

  • Office setting
  • General office demands apply

Compensation:

The hourly wage for this position is $28.27. Compensation is determined by various factors including local labor markets, education, work experience, and certifications. Optum adheres to all applicable minimum wage laws. In addition to salary, we offer a comprehensive benefits package, incentive programs, equity stock purchase options, and 401k contributions (subject to eligibility requirements).

Our Commitment:

At Optum, our mission is to empower individuals to lead healthier lives and improve the health system for everyone. We believe in equitable access to health for all, regardless of race, gender, sexuality, age, location, or income. We are dedicated to addressing health disparities and enhancing health outcomes as a priority in our mission.

Diversity and Inclusion:

Optum is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Workplace Policy:

Optum maintains a drug-free workplace. Candidates must pass a drug test prior to employment.