Hotel Night Auditor

19 hours ago


Pittsburgh, Pennsylvania, United States Rivers Casino Full time
Rivers Casino Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Rivers Casino Pittsburgh. As a Night Auditor, you will play a critical role in ensuring the accuracy and efficiency of hotel transactions during evening shifts.

Key Responsibilities:
  • Extend Exceptional Guest Service: Welcome guests warmly, address their inquiries, and provide information about hotel amenities and local attractions.
  • Conduct Daily Audits: Review hotel financial data, handle guest transactions, and collaborate with other departments as needed.
  • Manage Room Bookings: Efficiently allocate rooms based on VIPs, repeat guests, and special packages.
  • Process Transactions: Accurately post charges to guest accounts and handle credit card transactions.
  • Ensure Accuracy: Verify financial documents and prepare necessary reports.
  • Support Guest Check-ins and Check-outs: Prepare registration cards and guest folios, and assist with guest complaints and emergencies.
Requirements:
  • High School Diploma or Equivalent: Required.
  • Previous Hotel Experience: Preferred.
  • Positive Demeanor and Excellent Communication Skills: Essential.
  • Ability to Work in a Fast-Paced Environment: Required.
  • Physical Demands: Prolonged sitting or standing, frequent bending, reaching, and twisting.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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