Dental Office Coordinator

5 days ago


Richmond, Virginia, United States Complete Dental Care of Richmond Full time
Overview

Complete Dental Care of Richmond is seeking a highly motivated and organized individual to join our front office team as a Front Office Receptionist.

Responsibilities
  • Welcome patients and create a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential
Qualifications
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required
Preferred Experience
  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions periodically throughout the year


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