Restaurant Operations Manager
4 weeks ago
Ramen-San is a neighborhood noodle joint that serves hot broth, ice-cold beer, and the best 90s hip-hop in town. With multiple locations in Chicago, we're open for lunch, dinner, and late-night dining seven days a week.
Our Culture of Caring
We welcome unique perspectives and nurture diverse talents at 100+ locations. Our team is passionate about delivering exceptional guest and employee experiences.
Job Summary
We're seeking a seasoned General Manager to lead our restaurant operations. The ideal candidate will have 3+ years of GM experience in a full-service high-volume restaurant and a proven track record of driving sales and growing the business.
Key Responsibilities
• Lead and direct all facets of restaurant operations, ensuring effective and efficient day-to-day and long-term operations
• Assist with training, recruiting, HR, and administrative duties
• Organize and run smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
• Respond immediately and effectively to guest and employee needs and feedback
• Assist in managing costs, driving sales, and growing the business in support of financial goals
• Partner with the management team to interview, hire, onboard, train, supervise, and develop all BOH employees and teams as needed
• Perform regular and ad hoc inventories of food, beverage, and restaurant supplies and track high-cost items
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees, and respond with patience and courtesy
Qualifications
• 5+ years of restaurant management experience
• 3+ years of GM experience in a full-service restaurant
• Skilled in leading and developing teams
• Experienced with inventory and BOH systems
Benefits
We offer a competitive salary range of $60,000 to $150,000 per year, plus a range of benefits, including quarterly bonuses, medical insurance, dental and vision insurance, domestic partner benefits, paid time off, and a 401(k) plan.
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